Leading Hospitality Operations Professional

18 hours ago


Athens, Attica, Greece beBeeOperations Full time

We are seeking a highly capable, driven and hands-on professional to oversee day-to-day operations and strategic execution across properties. You will lead coordination of on-site and remote teams, optimize bookings and pricing, and drive adoption of hospitality tech across the portfolio

Key Responsibilities

  • Operational Oversight: Supervise daily operations across all properties, ensuring service quality, brand consistency, and smooth logistics across locations.
  • Team Leadership: Manage, train, and coordinate on-site managers, cleaners, maintenance teams, and support staff.
  • Revenue & Booking Management: Own pricing strategy, OTA presence (Airbnb, etc.), direct booking platform optimization, and calendar management.
  • Technology Implementation: Lead rollout and management of hospitality tech including smart keys, remote check-in/out, IoT devices, guest apps, and property management software.
  • Quality & Compliance: Ensure all properties meet service, safety, cleanliness, and legal standards.
  • Guest Experience: Communicate with guests, resolve issues, monitor guest feedback and improve ratings across platforms through service adjustments, automation, and responsiveness.
  • Reporting & Analysis: Prepare operational KPIs, revenue reports, and occupancy data for internal use and performance tracking.
  • Vendor & Partner Coordination: Oversee relationships with external partners (e.g. linen services, local technicians, concierge providers).

Requirements

  • 5+ years experience in multi-property hospitality operations or asset management, ideally with experience in both traditional hotels and short-term rental environments.
  • Strong understanding of booking platforms (PMS, channel managers, OTAs) and pricing optimization tools.
  • Tech-savvy with experience deploying or managing smart locks, guest apps, digital check-ins, and other PropTech tools.
  • Exceptional written and verbal communication skills in Greek and English; Additional languages French, Spanish, etc. is a plus. Highly organized, proactive, and solution-oriented.
  • Comfortable traveling occasionally to properties and managing hybrid (on-site & remote) teams.
  • Degree in Hospitality Management, Business, or related field preferred.

Benefits

  • Competitive compensation package commensurate with experience and expertise.
  • Group health insurance from day one of employment.
  • Continuous opportunities for learning, professional development, and internal growth.
  • A dynamic and entrepreneurial culture that values innovation and ambition.
  • A supportive and collaborative team culture.

About Us

We are a visionary team in a fast-paced, forward-thinking investment environment.


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