Financial Language Support Specialist

3 days ago

Athens, Attica, Greece beBeeNorwegian Full time
Job Overview:
  • Key Skills:

    Norwegian, customer support
  • Industry Knowledge

    Fintech and banking solutions
Are you a motivated individual with excellent communication skills? We are seeking a Customer Expert to join our team in Greece.

Do you stay up-to-date with the latest developments in banking and online payment solutions? This is an excellent opportunity to develop your career and work for a multinational company by delivering exceptional customer experience.

We collaborate with leading companies offering money transfer and financial services. Our team is committed to collaboration, transparency, integrity, and agility. If you share these values, we invite you to join us as a key member of our team.

Responsibilities:
  • Be the primary point of contact for customer inquiries
  • Utilize phone calls, emails, and chats to provide seamless customer service
  • Provide daily support and consult clients on best practices regarding their business
  • Respond to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional manner
  • Resolve issues as they arise - timely and efficiently
  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
  • Be committed to meeting both personal goals and team targets
Requirements:
  • Fluency in Norwegian
  • Very good use of English - both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Tech savviness & learning agility
  • A genuine sense of ownership along with an unbreakable team spirit
  • Flexibility in adapting to a fast-paced environment
What We Offer:
  • Complete relocation support to help you settle in Greece (we cover your flight tickets expenses, hotel accommodation, and support with the house searching process)
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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