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Greece Customer Service Representative
2 weeks ago
We are seeking a highly motivated and service-oriented Customer Service professional to join our team in Greece. If you have a passion for helping others, thrive in energetic environments, and enjoy solving problems, this opportunity is ideal for you.
The role involves handling inquiries via phone, chat, email, and social media, assisting customers with account, payment, and technical concerns. Your mission is to provide a smooth and positive experience for every client.
Key Responsibilities:
- Deliver high-quality support through multiple channels (phone, chat, email, and social media)
- Guide users through account setup, login issues, payment concerns, and technical questions
- Serve as a dependable contact, especially for sports-related customer needs
- Respond to client feedback with empathy and professionalism
- Communicate clearly and effectively to foster trust and customer loyalty
- Adhere to company procedures and maintain quality service standards
- Share feedback and ideas to help improve customer satisfaction and support efficiency
Requirements:
- Fluent in Spanish (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Greek Residency Card
- 0-1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Benefits:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience
- Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
- Health and Life Insurance: Benefit from comprehensive coverage to support your well-being
- Remote Work: Enjoy the flexibility of working from home
- Relocation Package: Receive support if relocating to ensure a smooth transition
Why Choose This Opportunity:
- A chance to relocate to Greece and experience its culture and career advancement opportunities
- A dynamic team environment that fosters growth and development
- A competitive salary and benefits package that recognizes your skills and experience
- The opportunity to make a positive impact on customers' lives
