Multilingual Video Support Specialist in Athens

20 hours ago

Athens, Attica, Greece beBeeVideo Full time
Job Overview:
We are looking for a highly skilled and experienced Multilingual Video Support Specialist to join our team in Athens. As a Multilingual Video Support Specialist, you will be responsible for providing exceptional customer support to clients from diverse backgrounds, ensuring their video streaming experience is seamless and enjoyable.

In this role, you will work closely with our global team to troubleshoot technical issues, resolve customer queries, and provide strategic campaign support. Your expertise in video streaming technology and your ability to communicate effectively with clients will be invaluable assets to our organization.

To succeed in this position, you must have strong written and verbal communication skills in Polish, as well as good English language proficiency. You should also be flexible and adaptable, with the ability to work on different channels throughout the day (chat, phone, email). Additionally, you should be willing to continuously learn and improve, with good time management skills.

If you are passionate about delivering exceptional customer experiences and are eager to join a dynamic team, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Create meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer's issue.
  • Provide optimal advice regarding different queries of the business clients.
  • Search for the most accurate and effective solution to the problem stated.
  • Achieve strong customer satisfaction with a focus on quality and results.


What We Offer:
  • We cover your flight tickets expenses, hotel accommodation, and support with the house searching process at no cost to you.
  • Competitive monthly salary + 2 extra salaries per year.
  • Refer-A-Friend: Bring your friends and receive great bonuses.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity.


Join us in making a difference in the lives of our customers and take the next step in your career with us

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