Video Streaming Customer Experts in Athens
23 hours ago
We are seeking a skilled Video Streaming Customer Expert to join our team in Athens. As a key member of our customer support team, you will play a vital role in helping people around the world take their video channels to the next level.
Our company collaborates with the world's top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.
Key Responsibilities:- Provide expert advice on various queries from business clients.
- Create meaningful relationships with key decision makers in the marketing industry while troubleshooting customer issues.
- Develop and implement strategic campaign support to educate clients.
- Deliver exceptional customer satisfaction with a focus on quality and results.
- Identify and implement effective solutions to complex problems.
- Superior written and verbal communication skills in Portuguese.
- Good communication skills in English.
- Flexibility to adapt to different working channels during the day (chat, phone, email).
- Ability to use positive language.
- Willingness to continuous learning and improvement.
- Strong time management skills.
- Full support for relocation to Greece, including flight tickets, hotel accommodation, and assistance with finding a house.
- Competitive monthly salary and additional bonuses.
- Health care benefits and numerous other discounts.
- Comprehensive training by certified instructors.
- Professional growth and development opportunities.
- State-of-the-art premises with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity and equal opportunities.
This is an excellent opportunity to advance your career and work for a multinational company, developing strong experience and skills, and representing one of the biggest brands worldwide.
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