Chief Business Solutions Architect

4 days ago

Marousi, Attica, Greece beBeeBusiness Full time
Job Description

We are seeking a skilled Business Application Analyst to play a key role in bridging business needs with IT solutions. The successful candidate will ensure the effective analysis, design, implementation, and support of Corporate applications and related processes.

The ideal candidate will coordinate with vendors, uphold system reliability through proactive testing, release management, and user support. For Agile/Scrum product-related projects, they will undertake the role of the Product Owner.

Key Responsibilities:

  • Participate in the analysis, design, implementation, and test of business applications change, focusing on existing or new core corporate applications.
  • Develop and execute test scenarios, report defects, and resolve if possible. Review and confirm the successful completion of test scenarios and organize the delivery of changes to production systems.
  • Identify opportunities and propose application enhancements to align better with business needs.
  • Undertake the role of Product Owner in Agile Scrum implementations, responsible for working with key users to understand their needs, contributing to the product vision, refining and prioritizing the product backlog to ensure those needs are met, and helping determine the overall direction of the product.
  • Define release plans, conduct Readiness Assessments, and execute deployment plans as part of the Release Management & Service Introduction procedure.
  • Coordinate and collaborate with the vendors that provide IT outsourcing support services for the applications in scope. Evaluate technical proposals from vendors and provide recommendations. Propose application's enhancements to better meet business needs.
  • Perform ticket classification and investigation under existing SLAs and proceed to resolution actions. Assess severity on incidents reported from Key Users to provide 1st level and 2nd level support for applications of his/her responsibility and escalate issues for 3rd level support to the Business Application Team Leader or vendors and then evaluate solutions provided.
  • Monitor data exchange/integration between applications of his/her duty and ensure integrity and security of data exchange between applications. Perform corrective actions in systems or data when required.
  • Conduct configuration/parameterization on systems of responsibility for customizing purposes. Perform or propose tuning on systems resources for performance purposes.
  • Ensure proper technical and user documentation is provided for the system implementations/changes on the applications in his/her duty.
  • Maintain UAT systems and perform periodical updates from production platforms ensuring that test environment landscape is provided for all applications.

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