Health and Wellness Customer Support Specialist
2 days ago
Are you passionate about delivering exceptional customer service and making a positive impact on people's lives? We're seeking a skilled French Speaking Customer Service Representative to join our team in the Health & Wellness Products Department.
Job Description- Provide top-notch customer service to French-speaking clients via phone, email, and chat, addressing inquiries related to health and wellness products.
- Assist customers with product information, recommendations, and order inquiries.
- Resolve customer complaints and issues promptly to ensure high levels of satisfaction.
- Document all interactions with customers thoroughly in our database.
- Stay up-to-date with product knowledge, current health trends, and promotions to deliver accurate information to customers.
- Collaborate with internal teams to enhance service delivery and support product-related queries effectively.
- Create a positive shopping experience by fostering friendly and professional relationships with customers.
- Fluency in French and English, both written and spoken.
- Experience in customer service, particularly within the health and wellness or retail sectors is desirable.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused attitude.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational capabilities.
- A genuine interest in health and wellness products and helping customers achieve their goals.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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