
Hotel Operations Manager
2 days ago
- Πτυχίο Ανώτερης ή Ανώτατης σχολής Τουριστικής Εκπαίδευσης, Ελλάδος ή εξωτερικού.
- Αποδεδειγμένη επαγγελματική εμπειρία σε αντίστοιχη θέση (τουλάχιστον 5ετίας).
- Αρίστη γνώση Αγγλικής γλώσσας τόσο στο γραπτό όσο και στον προφορικό λόγο. Γνώση δεύτερης ή/και τρίτης ξένης γλώσσας θα θεωρηθεί επιπλέον προσόν.
- Άριστη γνώση Η/Υ, προγραμμάτων Office και του διαδικτύου.
- Γνώση Front Office Program και O.S.
- Διαχείριση Σελίδων Κοινωνικής Δικτύωσης και Reputation Management
- Γνώση χειρισμού παραπόνων πελατών
- Γενικές γνώσεις τεχνικών έργων και εργασιών συντήρησης.
**Απαιτούμενες Δεξιότητες**:
- Ευγενική και καλλιεργημένη Προσωπικότητα.
- Άριστο διοικητικό, οργανωτικό, δυναμικό και επικοινωνιακό προφίλ.
- Ομαδικό πνεύμα εργασίας, παρακίνηση του προσωπικού και προσανατολισμός στην επίτευξη στόχων.
- Παρατηρητικότητα, μεθοδικότητα και αποφασιστικότητα.
- Ανάπτυξη πρωτοβουλιών και λήψη αποφάσεων στρατηγικής σημασίας.
- Καινοτόμες και πρωτοποριακές ιδέες.
- Άμεση προσέγγιση με τους πελάτες, πελατοκεντρικό πνεύμα και ευχάριστη-ευγενική προσωπικότητα.
- Αποτελεσματική διαχείριση κρίσεων, προβλημάτων και άμεση εξεύρεση εφικτών λύσεων.
- Αίσθηση της επιχειρηματικότητας και συναντίληψη του οράματος της Εταιρείας.
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