Iot Customer Support Intern

2 days ago


Athens, Attica, Greece Bespot Full time
Αναζητούμε ενθουσιώδη IoT Customer Support Intern για να γίνει μέλος της ομάδας και να υποστηρίξει στην εγκατάσταση υποδομών Internet of Things στα καταστήματα των συνεργατών μας. Η θέση συνεργάζεται άμεσα με διαφορετικά μέλη της ομάδας (Engineers, Analysts & Technical Operations).
**Βασικές αρμοδιότητες**:
- Διαχείριση συστήματος ticketing για τεχνική εξυπηρέτηση
- Καταχώριση και επικαιροποίηση πληροφοριών σε βάση δεδομένων
- Διαχείριση τηλεφωνικών κλήσεων (περιορισμένος όγκος)
- Υποστήριξη του ευρύτερου τμήματος Operations
- Ad-hoc εργασίες από συνεργαζόμενα τμήματα
- Δημιουργία report και παρουσίαση αποτελεσμάτων
**Requirements**:
- Υψηλό κίνητρο για μάθηση & αυτοβελτίωση
- Αναλυτική σκέψη για την επίλυση προβλημάτων
- Ομαδικότητα
- Ανεπτυγμένες επικοινωνιακές δεξιότητες
- Γνώση MS Office (Word, Excel, Powerpoint) / Google Office Suite
- Άριστη γνώση γραπτού λόγου στα Ελληνικά
- Καλή γνώση Αγγλικών
- Nice to have: Βασικές γνώσεις προγραμματισμού & SQL
**Benefits**
Η εταιρία προσφέρει:
- Δυνατότητα 2μηνης ή 3μηνης πρακτικής άσκησης πλήρους/μερικής απασχόλησης από ΑΕΙ
- Ευκαιρίες συνεργασίας και μετά την ολοκλήρωση της πρακτικής
- Συνεχή εκπαίδευση, σεμινάρια και trainings ανταλλαγής γνώσεων
- Πρόσβαση σε πηγές και εργαλεία για προσωπική και επαγγελματική ανάπτυξη
- Ευέλικτο ωράριο εργασίας

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