
Iot Customer Support Intern
6 days ago
**Βασικές αρμοδιότητες**:
- Διαχείριση συστήματος ticketing για τεχνική εξυπηρέτηση
- Καταχώριση και επικαιροποίηση πληροφοριών σε βάση δεδομένων
- Διαχείριση τηλεφωνικών κλήσεων (περιορισμένος όγκος)
- Υποστήριξη του ευρύτερου τμήματος Operations
- Ad-hoc εργασίες από συνεργαζόμενα τμήματα
- Δημιουργία report και παρουσίαση αποτελεσμάτων
**Requirements**:
- Υψηλό κίνητρο για μάθηση & αυτοβελτίωση
- Αναλυτική σκέψη για την επίλυση προβλημάτων
- Ομαδικότητα
- Ανεπτυγμένες επικοινωνιακές δεξιότητες
- Γνώση MS Office (Word, Excel, Powerpoint) / Google Office Suite
- Άριστη γνώση γραπτού λόγου στα Ελληνικά
- Καλή γνώση Αγγλικών
- Nice to have: Βασικές γνώσεις προγραμματισμού & SQL
**Benefits**
Η εταιρία προσφέρει:
- Δυνατότητα 2μηνης ή 3μηνης πρακτικής άσκησης πλήρους/μερικής απασχόλησης από ΑΕΙ
- Ευκαιρίες συνεργασίας και μετά την ολοκλήρωση της πρακτικής
- Συνεχή εκπαίδευση, σεμινάρια και trainings ανταλλαγής γνώσεων
- Πρόσβαση σε πηγές και εργαλεία για προσωπική και επαγγελματική ανάπτυξη
- Ευέλικτο ωράριο εργασίας
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