German Customer Service Representatives

2 weeks ago


Athens, Attica, Greece GrabJobs Full time
Περιγραφή ManpowerGroup Greece, on behalf of its client, is in search of German-speaking customer support agents. We offer you a job in a company with a modern environment and opportunity for career development. The job is full time and opening hours are Monday to Sunday (morning shifts).

Primary Tasks:

Respond and record consumer inquiries/questions raised via inbound calls, mail, and online chat for customers to resolve any issues.

Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database. Be able to offer recommendations to common problems or FAQs (frequently asked questions)

Requirements:
Customer focus - retain a high level of customer service to clients at all times. Excellent written and verbal communication skills in both German and English (at least C1 level)

Very good PC skills Enthusiastic, patient and ease at establishing contact over the phone Benefits:
Competitive Salary (14 salaries per year). Indefinite Contract with the company. 4 Week Training. Career Development Opportunities. Private health and life insurance after first month of employment Rewarding Bonus based on employee performance. Laptop and headsets provided by the company. Working hours Monday to Sunday, 09:00-19:00 (that is with hoops: nine to five, ten to six or eleven to seven)

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