German Customer Service Advisor

4 weeks ago


Athens, Greece Randstad Hellas Full time

Are you fluent in German? Would you like to fire-up your career by working as a German Customer Service Advisor representing worldâs largest marketplace for unique, authentic places to stay and things to do company? Join a global community support team & support host & guests by making things right with rebooking assistance, refunds, reimbursements, etc.

If all these sound appealing, keep reading & you realize that this German Customer Service Advisor role - Travel & Tourism is a chance that cannot be missed

key responsibilities

  • Manage incoming requests & ensure an utmost customer satisfaction
  • Resolve customer enquiries regarding guestâs booking
  • Provide accurate, valid & complete information by using the right methods/tools
  • Build sustainable relationships of trust through open & interactive communication
  • Promote additional features relevant to clientâs new services

    experience

    No previous working experience in a similar role is required.

    skills

    • High adaptability in dynamic working environments & rotating shifts
    • Excellent verbal & written communication skills
    • Client-centric mindset

      qualifications

      • An exceptional level in the German language
      • Advanced knowledge of English
      • PC literacy


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