German Customer Service Advisor
1 month ago
Are you fluent in German? Would you like to fire-up your career by working as a German Customer Service Advisor representing worldâs largest marketplace for unique, authentic places to stay and things to do company? Join a global community support team & support host & guests by making things right with rebooking assistance, refunds, reimbursements, etc.
If all these sound appealing, keep reading & you realize that this German Customer Service Advisor role - Travel & Tourism is a chance that cannot be missed
key responsibilities
- Manage incoming requests & ensure an utmost customer satisfaction
- Resolve customer enquiries regarding guestâs booking
- Provide accurate, valid & complete information by using the right methods/tools
- Build sustainable relationships of trust through open & interactive communication
- Promote additional features relevant to clientâs new services
experience
No previous working experience in a similar role is required.
skills
- High adaptability in dynamic working environments & rotating shifts
- Excellent verbal & written communication skills
- Client-centric mindset
qualifications
- An exceptional level in the German language
- Advanced knowledge of English
- PC literacy
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