German Customer Service for Miele

1 week ago

Thessaloniki, Greece TP Greece Full time

Are you driven by a constant need for improvement? Do you speak German fluently? Join our customer service team for Miele By joining forces with Miele, the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto “Immer Besser”; always better.As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team– fluent in German– who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion.  If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece  Some of your daily tasks: Communicating through various channels (e-mail, chat & phone) to address product or service issues.Advising customers on the proper use of their electric appliances.Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem.Expediting corrections and/or adjustments; following up to ensure resolution.Assisting with the processing of refunds or exchanges.Arranging the placement of orders.

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