Business Excellence Lead

2 days ago


Alimos, Attica, Greece Ipsen Full time €90,000 - €120,000 per year

About The Role
As the Business Excellence Lead, you will be responsible for developing and executing the operational effectiveness strategy, leveraging global frameworks and local insights to deliver best-in-class performance. You will act as a strategic partner to the leadership team, driving digital and omnichannel transformation, embedding a culture of continuous improvement, and enabling excellence in field and marketing execution.

Key Responsibilities

  • Lead the development and implementation of business excellence strategies and tools.
  • Drive digital and omnichannel transformation initiatives.
  • Translate data into actionable insights to improve commercial and medical execution.
  • Support forecasting, analytics, and strategic planning.
  • Lead launch readiness and excellence initiatives.
  • Champion operational effectiveness through training, CRM optimization, and performance tracking.
  • Act as a change agent and business partner across cross-functional teams.

What We're Looking For

  • Master Degree in a related field (or MBA) would be an advantage
  • Proven experience in commercial excellence or operational effectiveness within the pharmaceutical industry.
  • Field and/or marketing experience in the pharmaceutical industry.
  • Strong analytical skills and a track record of translating data into strategic actions.
  • Experience in digital tools, omnichannel engagement, and CRM systems.
  • Demonstrated leadership and influence without direct authority.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Fluent in English; Greek is an advantage.


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