Machine Learning

2 weeks ago

Greece Robonote Full time €80,000 - €100,000 per year

Company Overview:

is revolutionizing the call center industry with cutting-edge AI technology. Our innovative monitoring system processes voice, text, SMS, and chat data to provide unprecedented insights into customer interactions. We leverage state-of-the-art AI solutions to enhance automation, improve customer experience, and drive operational efficiency.

We are looking for a Machine Learning & Algorithmic Engineer with expertise in NLP, LLM optimization, and prompt engineering to help build and refine our AI-driven platform. If you're passionate about AI, enjoy working on cutting-edge technologies, and want to shape the future of AI-driven customer interactions, we'd love to hear from you

Responsibilities:

  • Optimize and fine-tune large language models (LLMs) for summarization, labeling, question answering, and agentic AI capabilities.
  • Train and enhance AI models to extract relevant insights from multimodal data sources (voice, text, chat, and SMS).
  • Design and refine prompt engineering strategies for various NLP tasks to ensure accurate and contextually aware outputs.
  • Develop and maintain scalable ML pipelines for model training, evaluation, and deployment.
  • Collaborate with data engineers, software developers, and product teams to integrate AI solutions into our platform.

Requirements:

Must-Have Skills:

4 years of experience in Machine Learning

Proven experience in LLM fine-tuning, optimization, and deployment

Expertise in prompt engineering for AI-driven applications

Strong background in machine learning, deep learning, and NLP

Proficiency in Python, with experience in key ML libraries:

  • NumPy, Pandas, SciPy, scikit-learn
  • PyTorch or TensorFlow
  • Hugging Face Transformers

Familiarity with data versioning and MLOps tools

Strong problem-solving skills and the ability to work autonomously in a remote setting

Nice-to-Have Skills:

Experience with vector databases for RAG applications

Background in agentic AI development for conversational agents

Familiarity with cloud platforms like AWS, GCP, or Azure for model deployment

Knowledge of C for performance optimization

What We Offer:

Fully remote position with flexible working hours

Opportunity to work with cutting-edge AI technologies

Collaborative and fast-paced work environment

The chance to make a significant impact in a rapidly growing AI company

Reach our Talent Partner on if you're ready to take ownership of your career and integrate new features and become part of an AI-focused and innovative team

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