
Junior English
2 weeks ago
CallForTalents
- Αθήνα
- Μόνιμη
Πλήρης Απασχόληση
Πριν 20 ώρες
Key Responsibilities:
- Manage customer interactions via phone, email, and chat in English.
- Provide accurate information, troubleshoot problems, and resolve issues effectively.
- Ensure all customer queries are handled with professionalism, empathy, and efficiency.
- Escalate complex cases to the appropriate departments when necessary.
- Maintain up-to-date knowledge of products, services, and procedures.
- Achieve individual and team performance targets, including customer satisfaction and response times.
Requirements:
- Native or C2 level proficiency in English (written and spoken).
- Strong communication and interpersonal skills.
- Previous experience in customer service is preferred.
- Flexibility to work night shifts and adapt to potential schedule changes.
- Must already be based in Athens, Greece (no relocation provided).
Compensation and Benefits:
- 14 salaries per year (12 monthly + 1 Easter + 1 split between Summer & Christmas)
- Private Health & Life Insurance
- Performance bonus (as per company policy)
- 25 days annual leave
- Permanent contract
- €50 meal voucher per month (valid for all projects)
MyCarriera
- Αίτηση
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