With Relocation Support- Dutch Speaking Junior Customer Support
3 days ago
Job Title: Customer Support Specialist (Dutch + English)
Job Type: Full-time, Rotational Shifts (40 hours per week)
Position Overview:
We are seeking a Customer Support Specialist who is a fluent Dutch speaker with fluency in English to join our team. In this role, you will be responsible for delivering exceptional customer service, resolving inquiries, and ensuring a positive experience for our customers.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat in Dutch and English
- Address and resolve customer concerns related to products, services, orders, and technical issues
- Troubleshoot and resolve customer problems promptly and effectively
- Maintain accurate customer account information and updates
- Collaborate with internal teams to escalate and resolve complex issues
- Ensure a high level of customer satisfaction through professional and clear communication
Qualifications:
- Native Dutch speaker with fluent English proficiency
- Previous experience in customer support or a related role
- Excellent communication skills and a customer-focused mindset
- Strong problem-solving abilities and attention to detail
- Ability to work rotational shifts, including weekends
- Strong organizational and time management skills
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and professional development
- Supportive and collaborative work environment
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