Customer Service

2 weeks ago


Athens, Attica, Greece Ε.Γ. ΒΑΛΛΙΑΝΑΤΟΣ ΑΒΕΕ Full time €20,000 - €30,000 per year

Η EVAL - Ε.Γ.ΒΑΛΛΙΑΝΑΤΟΣ ΑΒΕΕ,

με έδρα τα Άνω Λιόσια δραστηριοποιείται στο Σωστικό και Ναυτιλιακό Εξοπλισμό Σκαφών, από το 1976, σε 85 χώρες ζητάει:

Customer Service & Aftersales Support

Οι κύριες αρμοδιότητες της θέσης είναι:

Ποιοτική και εξειδικευμένη εξυπηρέτηση υφιστάμενων πελατών, κυρίως μέσω τηλεφωνικής επικοινωνίας και email

  • Επίλυση τεχνικών ζητημάτων που αφορούν τα προϊόντα της εταιρίας

  • Μετάφραση και διόρθωση τεχνικών φυλλαδίων

  • Επικοινωνία με προμηθευτές για λήψη τεχνικών πληροφοριών και διευκρινίσεων

  • Ενημέρωση πελατών για νέα προϊόντα και τεχνικές εξελίξεις

  • Διαχείριση επιστροφών πελατών και υποστήριξη διαδικασιών aftersales

  • Reporting στη Διοίκηση

Ο κατάλληλος υποψήφιος θα πρέπει να έχει απαραίτητα:

  • Προϋπηρεσία σε ανάλογη θέση customer service ή τεχνικής υποστήριξης

  • Πτυχίο ΤΕΙ/ΑΕΙ Μηχανικού ή απόφοιτος ΙΕΚ μηχανολογίας / μηχανών θαλάσσης

  • Πολύ καλή γνώση Αγγλικών

  • Πολύ καλή γνώση H/Y (MS Office, ERP περιβάλλον).

  • Ικανότητα συνεργασίας και ομαδικού πνεύματος

  • Ευχέρεια στην επικοινωνία και επαγγελματισμός στην εξυπηρέτηση πελατών

  • Μεταφορικό μέσον λόγω τοποθεσίας

Η θέση αφορά πλήρη απασχόληση, αόριστης διάρκειας.

Η Εταιρία προσφέρει πακέτο αποδοχών, εξαιρετικές συνθήκες εργασίας, ευκαιρίες εκπαίδευσης και καριέρας, σε ένα διαρκώς αναπτυσσόμενο περιβάλλον.



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