Customer Service
2 weeks ago
Η EVAL - Ε.Γ.ΒΑΛΛΙΑΝΑΤΟΣ ΑΒΕΕ,
με έδρα τα Άνω Λιόσια δραστηριοποιείται στο Σωστικό και Ναυτιλιακό Εξοπλισμό Σκαφών, από το 1976, σε 85 χώρες ζητάει:
Customer Service & Aftersales Support
Οι κύριες αρμοδιότητες της θέσης είναι:
Ποιοτική και εξειδικευμένη εξυπηρέτηση υφιστάμενων πελατών, κυρίως μέσω τηλεφωνικής επικοινωνίας και email
Επίλυση τεχνικών ζητημάτων που αφορούν τα προϊόντα της εταιρίας
Μετάφραση και διόρθωση τεχνικών φυλλαδίων
Επικοινωνία με προμηθευτές για λήψη τεχνικών πληροφοριών και διευκρινίσεων
Ενημέρωση πελατών για νέα προϊόντα και τεχνικές εξελίξεις
Διαχείριση επιστροφών πελατών και υποστήριξη διαδικασιών aftersales
Reporting στη Διοίκηση
Ο κατάλληλος υποψήφιος θα πρέπει να έχει απαραίτητα:
Προϋπηρεσία σε ανάλογη θέση customer service ή τεχνικής υποστήριξης
Πτυχίο ΤΕΙ/ΑΕΙ Μηχανικού ή απόφοιτος ΙΕΚ μηχανολογίας / μηχανών θαλάσσης
Πολύ καλή γνώση Αγγλικών
Πολύ καλή γνώση H/Y (MS Office, ERP περιβάλλον).
Ικανότητα συνεργασίας και ομαδικού πνεύματος
Ευχέρεια στην επικοινωνία και επαγγελματισμός στην εξυπηρέτηση πελατών
Μεταφορικό μέσον λόγω τοποθεσίας
Η θέση αφορά πλήρη απασχόληση, αόριστης διάρκειας.
Η Εταιρία προσφέρει πακέτο αποδοχών, εξαιρετικές συνθήκες εργασίας, ευκαιρίες εκπαίδευσης και καριέρας, σε ένα διαρκώς αναπτυσσόμενο περιβάλλον.
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