IT Support Technician

Apella S.A, an aviation Maintenance Repair & Overhaul (MRO) facility, based in Spata, is looking for an IT Support Technician, for full-time employment, to assist the IT Department.

Indicative Duties

Duties involve supporting all end users and end devices for both Software and H/W issues, assisting in the maintenance of the company's network and systemic infrastructure, documenting tickets and handling the IT Depatment's inventory.

Essential Qualifications

• Degree in Computer Science, Information Technology, or relevant field
• 1-3 years of relevant experience
• Excellent English skills (written & spoken)
• Greek speaker
• Knowledge of Networking Basics: Router and Switch Configuration (Gui and CLI), Configuration of End Devices, Basic Knowledge of network Protocols (TCP/IP, DNS, DHCP and VLANS) and Basic VPN understanding and configuration knowledge.
• Basic Configuration Knowledge in: Microsoft Office 365 and Exchange 365, Microsoft Windows 10/11, Windows Server 2012 and later, Basic Troubleshooting on Windows, Mac OS, Basic Troubleshooting of H/W (Laptops, Printers etc.)

Desirable Qualifications

• Good analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Teamwork
• Ability to work under pressure and handle multiple tasks simultaneously
• High level of confidentiality

Provisions

• Medical coverage
• Development opportunities
• Contemporary and pleasant working environment