French Customer Support Specialist

21 hours ago

Athens, Attica, Greece Savior Artigos Texteis Lda Full time €25,000 - €40,000 per year

Location:
Athens, Greece (Hybrid, On-site, or Remote within Greece relocation required)

Job Type:
Full-time | Monday to Friday

Start Date:
Immediate

Role Overview

We are looking for a
French Customer Support Specialist
to join our international team. You will be the first point of contact for customers via phone, email, and chat providing guidance, solving problems, and ensuring a world-class user experience. This is your chance to represent leading global brands while working in a dynamic and collaborative environment.

Key Responsibilities

  • Provide professional and empathetic support to French-speaking customers.
  • Troubleshoot and resolve technical and service-related issues.
  • Accurately document customer interactions in CRM systems.
  • Adhere to brand-specific guidelines and quality standards.
  • Escalate complex cases to internal teams when necessary.

Requirements

  • Native or near-native level of French.
  • Good command of English (B2+).
  • Excellent communication and interpersonal skills.
  • Ability to thrive in a fast-paced, rotating-shift environment.
  • Previous customer service experience is an advantage.
  • Important: This role does not offer visa sponsorship. Applicants must already have the right to work in Greece.

Salary & Bonus

  • Monthly Gross Salary:
  • Performance Bonus: Up to 300 per month.

Benefits & Relocation Support

  • Flight to Greece (within the EU).
  • Two weeks of hotel accommodation upon arrival.
  • Airport pickup service.
  • Free real estate agency assistance.
  • Private health insurance.
  • Paid training and onboarding.
  • Career growth and internal promotion opportunities.

Why Join Us?

This is more than a job it's an opportunity to grow your career internationally while living in the vibrant city of Athens.

Apply now and join our team

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