
French Customer Support Specialist
22 hours ago
Location:
Athens, Greece (Hybrid, On-site, or Remote within Greece relocation required)
Job Type:
Full-time | Monday to Friday
Start Date:
Immediate
Role Overview
We are looking for a
French Customer Support Specialist
to join our international team. You will be the first point of contact for customers via phone, email, and chat providing guidance, solving problems, and ensuring a world-class user experience. This is your chance to represent leading global brands while working in a dynamic and collaborative environment.
Key Responsibilities
- Provide professional and empathetic support to French-speaking customers.
- Troubleshoot and resolve technical and service-related issues.
- Accurately document customer interactions in CRM systems.
- Adhere to brand-specific guidelines and quality standards.
- Escalate complex cases to internal teams when necessary.
Requirements
- Native or near-native level of French.
- Good command of English (B2+).
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced, rotating-shift environment.
- Previous customer service experience is an advantage.
- Important: This role does not offer visa sponsorship. Applicants must already have the right to work in Greece.
Salary & Bonus
- Monthly Gross Salary:
- Performance Bonus: Up to 300 per month.
Benefits & Relocation Support
- Flight to Greece (within the EU).
- Two weeks of hotel accommodation upon arrival.
- Airport pickup service.
- Free real estate agency assistance.
- Private health insurance.
- Paid training and onboarding.
- Career growth and internal promotion opportunities.
Why Join Us?
This is more than a job it's an opportunity to grow your career internationally while living in the vibrant city of Athens.
Apply now and join our team
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