
Swedish-speaking Customer Support Agent
1 day ago
- Communicate with customers via phone, chat, and email
- Troubleshoot technical issues related to mobile devices (phones, tablets, etc.)
- Assist with account security and password-related queries
- Guide customers through repair set-ups for hardware issues
- Escalate unresolved issues to second-level support when needed
- Ensure high levels of customer satisfaction and professionalism
- Fluent in Swedish and confident in English (spoken and written)
- Comfortable with iOS/macOS or similar technology
- Strong communication and problem-solving skills
- Previous customer service experience is a plus
- Full relocation support (including flight and hotel, plus housing assistance)
- Competitive monthly salary + 2 extra salaries per year
- Health benefits, discounts, and wellness programs
- Paid training with certified instructors
- Opportunities for professional development and career growth
- Modern, multicultural office environment
- Free online Greek language courses
- A chance to work for a certified "Great Place to Work"
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