Car Rental Service Agent

1 week ago

Athens, Attica, Greece SkillMatch Solutions Full time €19,320 - €24,400 per year


Dive into the World of Car Rentals & Customer Service in Athens (German Required)

Are you a people person with a knack for languages? We're seeking a German-speaking Car Rental Service Agent to join our energetic team in Athens, Greece

Why You'll Love This Opportunity:

  • Global Company, Local Focus: Be part of a worldwide leader in customer experience (CX) while providing exceptional service to renters in Athens.
  • Competitive Salary & Benefits: Earn 19,320 euros gross per annum (including 14th-month pay), plus an 8% performance bonus, private health & life insurance, performance bonus, and 25 days of annual leave.
  • Schedule: Work Monday-Sunday, 08:00 am - 7:30 pm (flexibility in case of clients request for any future modification)
  • Work Model: onsite in Athens.
  • Growth & Development: This permanent role offers career advancement opportunities within a thriving tech company.
  • Relocation Support: Get settled in Athens with 3 weeks of accommodation in a great hotel and up to 300 relocation support (if moving from abroad).

What You'll Do:

  • Be the friendly voice for our German and English-speaking customers, answering questions and resolving inquiries via calls, chats, and emails.
  • Assist customers with every aspect of their car rental experience.
  • Troubleshoot issues with a positive and upbeat attitude, ensuring customer satisfaction.
  • Utilize your technical skills to navigate our systems and find solutions.

Who We're Looking For:

  • Native or fluent speaker of German (C2 level).
  • Strong English language skills (B1 level minimum).
  • High school diploma or higher education (preferred).
  • Excellent problem-solving and troubleshooting skills.
  • Experience in a customer-facing role is a plus (hospitality or car rental experience is ideal).
  • A passion for providing exceptional customer service with a positive and helpful attitude.
  • Familiarity with technology and the ability to learn new systems.

Ready to launch your career in a dynamic company and explore beautiful Athens? Apply today

Applications close in 24.05.


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