Remote Czech-Speaking Junior Customer Support
1 day ago
Czech-Speaking Customer Support Specialist
Location: Athens, Greece (Remote & On-Site Options)
Schedule: 09:00 – 19:00, Monday to Sunday (rotational shifts)
Contract: Permanent, Full-time (40h/week – 8h/day, 5 days/week)
We are looking for a Czech-speaking Customer Support Specialist with strong communication skills and a passion for helping customers. In this role, you will support users via phone, email, and chat, ensuring a smooth service experience and providing high-quality assistance.
This is an excellent opportunity to join a multicultural team in Athens with long-term career growth and a competitive benefits package.
ResponsibilitiesProvide customer support via phone, email, and chat in Czech & English
Assist with account inquiries, troubleshooting, and product guidance
Handle complaints efficiently and provide accurate information
Maintain customer records and follow support processes
Collaborate with team members and share feedback to improve service quality
Native / Fluent Czech
Good command of English
Excellent communication and problem-solving skills
Customer-oriented mindset and positive attitude
Ability to work in rotational shifts, including weekends
14 salaries per year
(12 monthly + Easter bonus + Summer/Christmas bonus)Private Health & Life insurance
Performance bonus (as per project structure)
25 days paid annual leave
€50 meal voucher/month
Paid training and career growth opportunities
International and supportive work environment
Remote & On-Site options available in Athens
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