English speaking Telesales Agent

on behalf of:

Concentrix Greece
Job Description
Are you a persuasive communicator who loves helping small and medium businesses grow through smart digital solutions?

Join our energetic and multicultural team of #GameChangers as a Telesales Agent and play a key role in connecting businesses with impactful digital advertising solutions. You'll engage with clients, uncover their marketing needs, and provide solutions that help them reach their audiences and achieve real results.

This is your chance to build a career in digital sales, develop consultative selling skills, and work in a collaborative, data-driven environment where success is celebrated.

Key Responsibilities
Account Management

• Collect and share client feedback to improve products and services.
• Build strong internal and external relationships to identify opportunities.
• Develop account strategies aligned with client and business objectives.
• Handle client issues and ensure timely resolutions.
• Resolve daily challenges that impact campaign delivery or revenue.

Client Engagement

• Research client goals and market trends to better understand their needs.
• Identify optimization and growth opportunities.
• Present tailored advertising solutions and recommendations.
• Build and maintain trusted, long-term client relationships.

Industry Knowledge

• Stay informed about digital advertising trends, tools, and best practices.
• Use market insights to provide added value to clients.
• Pipeline & Performance
• Maintain accurate pipeline and forecasting.
• Share client insights with internal teams.
• Keep detailed records of client activities.
• Consistently achieve or exceed revenue and performance targets.

Requirements

• High school diploma required.
• Fluent in English (spoken and written).
• 2+ years in a telesales, inside sales, or outbound sales environment.
• Demonstrated ability to manage client relationships or accounts and achieve sales targets.
• Hands-on experience with digital advertising platforms (e.g., Google Ads, Meta Ads); certifications are an advantage.
• Proficient in using CRM systems such as Salesforce or Dynamics 365.

Skills and Competencies:
Excellent communication and presentation skills.

Analytical mindset and problem-solving skills.

Organized, goal-oriented, and able to manage multiple accounts.

Familiarity with CRM systems (e.g., Salesforce or Dynamics 365) is an advantage.

What we offer:

• Indefinite contract
• Competitive remuneration package (14 Salaries)
• Opportunities for international Career through Concentrix International Mobility program
• Employee events
• Private health insurance + Dental Care
• Daily meal voucher in Up Hellas card per working day
• Up to 10% monthly performance bonus
• Free gym and other well-being activities
• Free rooftop cinema with Acropolis views
• Enjoy your lunch break at our brand new corporate cafeteria

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.
Concentrix Greece is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Location:

GRC Athens - Ilia Iliou 51

Language Requirements:

English

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents