Italian Speaking Telecommunications Support Specialist in Greece

2 days ago


Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full time

Patrique Mercier Recruitment ES is excited to announce an opening for an Italian Speaking Telecommunications Support Specialist in Greece This is a perfect opportunity for individuals who are enthusiastic about technology and telecommunications and have a passion for customer service. In this role, you will provide essential support to Italian-speaking clients, addressing their inquiries and ensuring seamless telecommunication experiences.

Join a dedicated team where you can utilize your skills, develop your career, and enjoy the rich culture and lifestyle that Greece has to offer. If you thrive in a collaborative environment and are eager to support clients with exceptional service, we want to hear from you

Your Responsibilities
  • Deliver high-quality support to Italian-speaking customers in the telecommunications sector.
  • Troubleshoot and resolve issues related to telecommunication services efficiently.
  • Guide customers through product features and address any technical inquiries.
  • Maintain accurate records of customer interactions and solutions provided.
  • Work closely with colleagues to enhance service delivery and customer satisfaction.
  • Participate in ongoing training to stay updated on industry trends and service innovations.

Requirements

  • Fluency in Italian (both written and spoken) is mandatory.
  • Solid understanding of telecommunications principles and services.
  • Prior experience in customer service or technical support is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a proactive approach.
  • Ability to work effectively both independently and as part of a team.
  • Willingness to embrace life in Greece while serving clients with dedication

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
  • · Free Greek Lessons, discounts and other perks


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