
1st level Technical Support
1 week ago
1st Level Support Agent
Η DNHOST αναζητά υποψήφιο για τη θέση τεχνικό υποστήριξης πρώτου επιπέδου για onsite εργασία στα γραφεία μας στην Αθήνα.
Ο ρόλος αφορά την υποστήριξη των πελατών μας σε υπηρεσίες όπως:
Web Hosting
- DNS διαχείριση και troubleshooting.
- Email υπηρεσίες (IMAP/SMTP/Webmail).
Έκδοση και εγκατάσταση SSL πιστοποιητικών.
Καθήκοντα:
- Υποστήριξη πελατών μέσω τηλεφώνου, email και ticketing system.
- Διάγνωση και επίλυση τεχνικών θεμάτων πρώτου επιπέδου.
- Έκδοση και εγκατάσταση SSL πιστοποιητικών σε hosting περιβάλλοντα.
- Συνεργασία με την ομάδα για escalations και τεκμηρίωση λύσεων.
- Ενημέρωση της βάσης γνώσεων με συχνές λύσεις και οδηγίες.
Απαιτούμενα προσόντα:
- Άριστη γνώση Η/Υ.
- Ικανότητα επικοινωνίας με πελάτες και κατανόηση των αναγκών τους.
- Ομαδικό πνεύμα και προσανατολισμός στην επίλυση προβλημάτων.
- Άριστη ορθογραφία στα ελληνικά.
- Καλή γνώση αγγλικών
Επιθυμητά Προσόντα:
- Προηγούμενη εμπειρία σε θέση τεχνικής υποστήριξης
- Εμπειρία με ticketing συστήματα (π.χ. Zendesk, Freshdesk).
Προσφέρουμε:
- Πλήρη, σταθερή απασχόληση, ικανοποιητικές αποδοχές.
- Ασφαλιστική κάλυψη και νόμιμα επιδόματα.
- Ευχάριστο εργασιακό open-plan περιβάλλον.
- Συνεχής εκπαίδευση σε ένα σταθερό και αναπτυσσόμενο περιβάλλον
* Πρέπει να έχουν εκπληρωθεί οι στρατιωτικές υποχρεώσεις.
Στείλε το βιογραφικό σας (σε .pdf ή .doc) στο , αναφέροντας απαραίτητα την ονομασία της θέσης, "1st Level Support της DNHOST".
-
Athens, Attica, Greece Optasia Full time €104,000 - €130,878 per yearOptasia is a fully integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7...
-
Technical Support Engineer
1 week ago
Athens, Attica, Greece Hamilton Barnes 🌳 Full time €30,000 - €40,000 per yearTechnical Support Engineer - Athens - PiraeusWe are working with a Global Leader in Satellite Communications, who are looking to add a talented Technical Support Engineer to their team of 9 Engineers, looking to provide critical support for their Maritime services.Within this role, you will have the opportunity to work with an international client base,...
-
Technical Support Engineer
1 week ago
Athens, Attica, Greece Elorus Full time €3,000 - €5,000 per yearAbout ElorusElorus delivers cutting-edge online financial management solutions designed for project-driven teams and small businesses around the world. Our all-in-one invoicing, time tracking, and expense management platform is trusted by thousands of users across diverse industries.With over a decade of experience, we combine the reliability of a mature...
-
Fixed Services 2nd Level Support Technician
1 week ago
Athens, Attica, Greece Adecco Full time €30,000 - €45,000 per yearJob Overview:Handle incoming calls regarding technical issues Manage technical customer requests related to Fixed, Cloud, and ICT services Perform 1st and 2nd level technical troubleshooting on Fixed, Cloud, and ICT services Provide phone support to field technicians visiting customer premises Απαραίτητα Προσόντα:Ideal Candidate...
-
Technical Support Specialist
1 week ago
Athens, Attica, Greece SILVARE Full time €104,000 - €130,878 per yearAt SILVARE, we're a dynamic team achieving remarkable results. We've built a reputation for delivering fast, impactful results that keep our clients coming back—many of whom are some of the biggest names in tech. What makes us different? We're easy to talk to, we get straight to the point and we're all about making things happen.We're proud of the strong...
-
Technical Support
1 week ago
Athens, Attica, Greece CBTalents Full time €104,000 - €130,878 per yearJob Title: Technical Support (German) Canon B2CLocation: Remote (Work from Home)Start Date: 18 September 2025About the Role:Join our Canon B2C support team and help customers get the best out of their products all from the comfort of your home. Youll be the first point of contact for German-speaking clients, providing highquality technical assistance and...
-
Technical Consultant
1 week ago
Athens, Attica, Greece Geberit Full time €40,000 - €60,000 per yearAre you looking for a new challenge and want to be part of a successful international company?Join the sales team of Geberit Greece in Athens as Technical Consultant.PURPOSE OF POSITIONThe Technical Consultant is together with the Head of the Office responsible for the development of existing and the building up of new markets.MAIN TASKSTechnical support of...
-
Technical Support Manager
1 week ago
Athens, Attica, Greece ValueSync Full time €40,000 - €60,000 per yearValueSync is looking for a proactive and experienced Technical Support Manager to lead our customer support team. In this pivotal role, you will be responsible for overseeing the technical support operations, ensuring that our clients receive timely and effective assistance with their technical issues. You will develop and implement support strategies,...
-
German Technical Support Consultant
1 week ago
Athens, Attica, Greece speakit Full time €40,000 - €60,000 per yearDo you speak German? A new position in technical support is opening a new door in your lifeOn behalf of our client, we are currently looking for an enthusiastic & communicative Technical Support Consultant. Ready to join your next adventure?Benefit from a unique opportunity to become Technical Support Consultant for one of the biggest tech companies in an...
-
Customer Expert
1 week ago
Athens, Attica, Greece beBeeTechnical Full time €104,000 - €130,878Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch support to customers worldwide, helping them resolve technical issues and improving their overall experience.">Provide expert-level technical support via phone, chat, and emailTroubleshoot...