Junior Digital Product Officer

Volton Hellenic Energy SA
- powering Greece with Electricity, Natural Gas, and Telecommunications through
Orizon
.
We provide
reliable solutions
and build
trusted relationships
with our customers.

Through
innovative services
, we meet today's energy demands while preparing for the challenges of tomorrow.

As Greece's
first multi-service provider
, we seamlessly combine
energy and telecoms
, creating a unique ecosystem of value and convenience to our customers.

Recognized
for a 2nd consecutive year as a Great Place to Work
, we are proud of our people and our culture of excellence.

We are not just keeping up with the future -
we are leading the way, setting the standard, and shaping what comes next.
Join Us

As part of its development
Volton
strengthens its human resources in Athens and seeks a
Junior
Digital Product Officer.
The
Junior
Digital Product Officer
is responsible for the management, development, and enhancement of
myON
, the integrated application serving Energy and Telecommunications customers. The role's main objective is to optimize the user experience, increase usage and customer satisfaction, and support the company's digital strategies.

Responsibilities

• Μonitor in a daily basis of the application to ensure its seamless operation (web/app checks)
• Track and analyze KPIs (penetration, active users, churn, etc.)
• Ensure consistency and quality of the app's content and functionalities
• Collaborate with Product, IT, developers, and UX design teams to implement improvements, fixes, and new features
• Collect and analyze customer feedback (App Store, Google Play, retail stores, online, CXP) to enhance the product
• Support the design of marketing campaigns to increase user base and engagement
• Conduct market research and competitive analysis to propose new features and improvements (best practices, features, UX trends)
• Prepare reports for Management on the app's performance and progress

Requirements

• Bachelor's degree in business administration, Marketing, Digital Media, Computer Science, or a related field
• 1+ years of professional experience in the development, management, or support of digital applications, products, or services (mobile apps or customer portals - B2C)
• Ability to analyze data and extract actionable insights
• Basic understanding of UX/UI principles and customer journey design
• Experience in energy or telecommunications companies
• Familiarity with app usage analytics tools (e.g., Google Analytics, Firebase)
• Experience with B2B solutions or client-facing mobile applications
• Fluency in English, both written and oral

Personal Skills

• Project management and cross-team coordination skills
• Strong communication skills and a collaborative mindset
• Well-organized and reliable personality

Benefits

• A competitive fixed salary package aligned with your experience and expectations
• Hybrid working model
• Private insurance, corporate benefits and perks
• Continuous training and professional development
• Excellent professional environment
• Modern and productive working facilities

Don't miss the chance to join a
Great Place to Work-Certified
Company that fosters a positive work environment, proudly recognized as a
Best Workplace for Women 2025
.
All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our site