Service Engineer

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

Tetra Pak Hellas S.A. is seeking for an open-minded, highly motivated person to reinforce our Field Service Operations team. We are looking for a Field Service Engineer to work in Thessaloniki area.

As Field Service Engineer you will be responsible for delivering high quality technical services and will support our customers ensuring that all issues are dealt in the most effective and satisfactory way. This is an excellent opportunity to increase your knowledge and gain experience in the mechanics, electronics and automation field by performing services on our clients' sites.

This is your opportunity to increase your knowledge, gain further experience in a hands-on position and build a meaningful career while helping us make an impact to be proud of —food, people, and the planet. 

The position is based in Thessaloniki and Larissa area of Greece and it is not open to career migration. 

• Install, Commission, Maintain and Troubleshoot of Processing Equipment in our customers sites.
• Execute preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment according to defined expectations.
• Execute analysis, restore basic conditions or troubleshoot to resolve electro-mechanical and automation issues (including HW, SW, Network) in connection with the Remote Support. Conduct systematic root cause analysis of problems to enable permanent resolution. Promptly report and manage all discovered Technical Issues.
• Execute Disassembling and mechanical assembling of Capital Equipment at customer sites according to the Tetra Pak process.
• Perform production support / breakdown on customer site.
• Execute installation of relevant Electromechanical upgrade kits according to procedures and reinstate equipment into production environment according to defined expectations.
• Conduct Operator relevant customer training, physically or remotely.
• Promote a safe working culture in the team and execute all work in accordance with Tetra Pak and Customer safety regulations and requirements.
• Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues.
• Comply with all reporting requirements in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done.
• Act as an ambassador for Tetra Pak at all times, ensuring good working relationships with the customer and Tetra Pak colleagues and that Tetra Pak's reputation is sustained.

• Bachelor's degree or above in mechanical or electrical engineering.
• Valid Mechanical or Electrical License.
• High level of Greek and English language knowledge in written and verbally.
• 3 years of practical experience in similar duties with good hands-on skills.
• Skills in Automation and work experience in PLC programming.
• Genuine interest in techniques and customer service with focus on quality
• Willingness to travel: c. 70-90% of working time is required on customer sites (mainly in Greece, occasionally abroad).
• Results oriented, accountable and team player attitude.
• Dynamic, result-oriented with the ability to work independently.
• Proactive, customer-first mindset, great communicator

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at  

This job posting expires on 5th November 2025.

If you have any questions about your application, please contact Zsofia Tamaska -

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.