NOC Engineer

At Victus Networks you'll have a unique opportunity to grow and push the boundaries of what's possible. You'll be challenged to use your skills and creativity, but you won't do it alone. You'll be part of a team of highly experienced telecoms engineers, all driven to go beyond the status quo to build what comes next Let's talk...

About The Role
As a
NOC Engineer
, you will play a pivotal role in ensuring the uninterrupted operation of our company's Mobile & Fixed networks. Your responsibilities will include 24/7 surveillance, alarm monitoring, and first-line troubleshooting to swiftly identify, analyze, and resolve network faults. You will also coordinate with other company teams and third parties, such as field maintenance contractors and power supply companies, to implement necessary corrective actions.

Key Accountabilities

• Network Monitoring{​{:}} Proactively monitor technologies in both Mobile and Fixed networks, addressing alarms and faults promptly, and maintaining a comprehensive operational view.
• Incident and Problem Management{​{:}} Manage incident and problem reports, issue trouble tickets, and follow up on resolution
• . Escalation Management{​{:}} Proactively escalate issues based on a thorough impact analysis to ensure timely resolutio
• n. Trouble Ticket Management{​{:}} Track trouble ticket status, follow up until resolution, monitor SLA fulfillment, and escalate as necessa
• ry. Operational Procedures{​{:}} Adhere to operational instructions for troubleshooting and network chan
• ges. Record Keeping{​{:}} Maintain comprehensive records of incidents and problems, generating relevant reports as ne
• eded. Collaboration with Technical Teams{​{:}} Liaise effectively with internal and external teams for efficient problem-so
• lving. Shift Work{​{:}} Work on a 24/7 rolling shift sc

hedule. Requ
irementsWhat y

• ou bring Technical Expertise{​{:}} Strong understanding of telecommunications networks, with proficiency in network monitoring tools and troubleshooting tec
• hniques. Problem-Solving{​{:}} Ability to analyze complex problems, identify root causes, and implement effective s
• olutions. Communication{​{:}} Excellent communication and interpersonal skills to collaborate effectively with internal and exter
• nal teams. Adaptability{​{:}} Ability to adapt to changing technologies and work en
• vironments. Teamwork{​{:}} Strong teamwork and collaboration skills to work effectively within a 24/7 team

environment. Relevant Tec

• hnical Skills Experience{​{:}} Minimum of 2 years' experience in telecommunications or a related field, ideally in a NOC Engineer role is preferred but
• not required. Educational Background{​{:}} Degree in Electrical Engineering, Telecommunications, or Compute

• r Engineering. Technical Proficiency{​{:}} Familiarity with some of the following network technologies and related NMS platforms will be considere

• d as a plus{​{:}}Transport Network Technologies (e.g., IP & MP

• LS, SDH, DWDM/FO)Radio Network Technologies (e.
• g., GSM, LTE, NR)Fixed Access Technologies (e.g.,
• NGA, FTTx, DSLAM)Power & Infrastructure technologies for Telco solutions (e.g., DC

/PSU, AC
units). Benef
its
What We Offer? Competitive

compensation plan Work from our amazing office in Pallini and at home - we've moved to hybr

id working model Cutting-edge training on-the-job and in our

virtual classroom A buddy will support you wit

h your onboarding Wellbeing activities for your physical &a

mp; mental health A great opportunity to grow and work with a team o

f telecom experts An amazing company culture that encourages technical brilliance, collaboration, respect and fun