NOC Engineer

2 weeks ago

Pallini, Attica, Greece VICTUS Networks Full time €40,000 - €60,000 per year


About The Role

NOC Engineer

Key Accountabilities
  • Network Monitoring{{:}} Proactively monitor technologies in both Mobile and Fixed networks, addressing alarms and faults promptly, and maintaining a comprehensive operational view.
  • Incident and Problem Management{{:}} Manage incident and problem reports, issue trouble tickets, and follow up on resolution
  • . Escalation Management{{:}} Proactively escalate issues based on a thorough impact analysis to ensure timely resolutio
  • n. Trouble Ticket Management{{:}} Track trouble ticket status, follow up until resolution, monitor SLA fulfillment, and escalate as necessa
  • ry. Operational Procedures{{:}} Adhere to operational instructions for troubleshooting and network chan
  • ges. Record Keeping{{:}} Maintain comprehensive records of incidents and problems, generating relevant reports as ne
  • eded. Collaboration with Technical Teams{{:}} Liaise effectively with internal and external teams for efficient problem-so
  • lving. Shift Work{{:}} Work on a 24/7 rolling shift sc

hedule. Requ

irementsWhat y
  • ou bring Technical Expertise{{:}} Strong understanding of telecommunications networks, with proficiency in network monitoring tools and troubleshooting tec
  • hniques. Problem-Solving{{:}} Ability to analyze complex problems, identify root causes, and implement effective s
  • olutions. Communication{{:}} Excellent communication and interpersonal skills to collaborate effectively with internal and exter
  • nal teams. Adaptability{{:}} Ability to adapt to changing technologies and work en
  • vironments. Teamwork{{:}} Strong teamwork and collaboration skills to work effectively within a 24/7 team

environment. Relevant Tec
  • hnical Skills Experience{{:}} Minimum of 2 years' experience in telecommunications or a related field, ideally in a NOC Engineer role is preferred but
  • not required. Educational Background{{:}} Degree in Electrical Engineering, Telecommunications, or Compute
  • r Engineering. Technical Proficiency{{:}} Familiarity with some of the following network technologies and related NMS platforms will be considere
    • d as a plus{{:}}Transport Network Technologies (e.g., IP & MP
    • LS, SDH, DWDM/FO)Radio Network Technologies (e.
    • g., GSM, LTE, NR)Fixed Access Technologies (e.g.,
    • NGA, FTTx, DSLAM)Power & Infrastructure technologies for Telco solutions (e.g., DC
/PSU, AC

units). Benef

its