English-Speaking Customer Support Representative
1 week ago
Job Title: English-Speaking Customer Support Representative (Night Shifts)
Location: Athens, Greece
Employment Type: Full-Time, On-Site
Work Schedule: Night Shifts Only
Language Requirement: Fluency in English
About the Role:
We are hiring an English-speaking Customer Support Representative to join our team in Athens, Greece. This role is focused exclusively on night shifts, providing support to customers across various digital platforms. You will handle inquiries, troubleshoot issues, and deliver exceptional service, all while working in a supportive and fast-paced environment.
Key Responsibilities:
Deliver professional and empathetic customer support via phone, email, or chat in English
Troubleshoot product or service-related issues and guide customers toward effective solutions
Maintain accurate records of customer interactions
Adhere to internal quality and performance standards
Collaborate with team leads to identify common issues and suggest improvements
Requirements:
Fluency in English (C1 or higher)
Previous experience in customer support or a contact center is a plus
Excellent communication, interpersonal, and problem-solving skills
Ability to work exclusively night shifts, including weekends and public holidays
Valid residence and work permit for Greece
What We Offer:
Competitive base salary with night shift differentials
Monthly meal vouchers or allowance
Paid training and regular performance-based incentives
Career growth opportunities within an international team
Modern office facilities located in central Athens
Start Date: ASAP
If you're customer-focused, fluent in English, and comfortable working overnight hours, apply today and join a growing support team in Athens
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