Lead Platform Support Engineer

6 days ago

Athens, Attica, Greece EPAM Systems Full time €60,000 - €85,000 per year

We are looking for a Lead Platform Support Engineer to provide first-line technical support and manage the WTW Radarlive platform.

You will lead platform upgrades, optimize performance, and ensure smooth deployments within our dedicated team. Apply now to bring your expertise and make a significant impact.

Responsibilities

  • Provide first-line (L0/L1) technical support for the WTW Radarlive platform
  • Manage and support the WTW Radarlive platform with strong understanding of its system architecture
  • Plan, coordinate, and execute platform upgrades and deployments across multiple environments
  • Monitor, troubleshoot, and optimize the Radarlive platform's runtime performance
  • Develop and maintain automation scripts for deployment, configuration management, and operational tasks
  • Lead incident response for platform outages or degradations
  • Perform root cause analysis and implement preventive measures
  • Analyze system usage and forecast capacity needs to ensure efficient platform scaling
  • Ensure minimal downtime and risk during platform upgrades and deployments

Requirements

  • 5+ years of experience in platform support or related field
  • Strong experience with deployment automation, CI/CD pipelines, and configuration management tools
  • In-depth knowledge of system architecture and platform management
  • Excellent troubleshooting and problem-solving skills
  • Strong organizational and coordination abilities
  • Fluency in the Greek language
  • English proficiency at B2 (Upper-Intermediate) level or higher

We offer

  • For your comfortable work:
  • Remote and hybrid work opportunities
  • Option to work from our centrally located office in Athens
  • Corporate laptop provided
  • Private health insurance
  • Meal vouchers / restaurant tickets
  • My Benefit card (264€/year)
  • Monthly public transportation card
  • For your growth:
  • Global and diverse client portfolio, large-scale projects, and trendy technologies
  • Diverse multicultural, multi-functional, and multilingual work environment
  • Opportunity to contribute to internal and open-source products
  • Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey
  • Possibility to create a Personal Development Plan from the first day in the company
  • Numerous opportunities for self-development: hard & soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries
  • Certification opportunities
  • Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities
  • Language courses

EPAM strives to provide its global team of over 61,700 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.

  • Product Design Lead, Platform

    6 days ago

    Athens, Attica, Greece Kaizen Gaming Full time €80,000 - €120,000 per year

    Let's start with the role#OurOneTeamAs the Product Design Lead, you will play a pivotal role in shaping the end-to-end experience of our in-house apps, and influencing the broader Platform ecosystem. You will lead, coach and empower a team of designers while partnering with product and engineering leadership to ensure a shared, long-term vision for how our...

  • Lead DevOps

    6 days ago

    Athens, Attica, Greece Vimachem - IIoT Pharma 4.0 AI Platform Full time €60,000 - €120,000 per year

    Be part of the Next Industrial Revolution - Behind every SaaS Product is a TeamIn Vimachem, we're using technology to empower the people who manufacture medicines for our world. Since 2014, we have been developing the Vimachem Pharma Manufacturing Execution System (MES) leveraging the Industrial Internet of Things (IIoT), Cloud computing, and Artificial...

  • Product Design Lead, Platform

    6 days ago

    Athens, Attica, Greece Kaizen Gaming Full time €60,000 - €120,000 per year

    We are Kaizen GamingKaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a diverse team of more than 2.700 Kaizeners, from 40+...

  • Product Design Lead, Platform

    6 days ago

    Athens, Attica, Greece Kaizen Gaming Full time €60,000 - €120,000 per year

    We are Kaizen GamingKaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a diverse team of more than 2.700 Kaizeners, from 40+...

  • Platform Engineer

    6 days ago

    Athens, Attica, Greece OpenBet Full time €40,000 - €80,000 per year

    The TeamOpenBetis a global leader in betting and gaming entertainment, trusted by over 200 partners to create memorable winning moments for millions of players worldwide. From processing bets during iconic events like theFIFA World CupandSuper Bowlto pioneering next-gen products like BetBuilder, we continuously redefine the player experience with...

  • Software Platform Engineering Manager

    6 days ago

    Athens, Attica, Greece Canonical - Jobs Full time $120,000 - $250,000 per year

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Engineering Lead

    2 days ago

    Athens, Attica, Greece Energy Aspects Full time €40,000 - €80,000 per year

    Department:TechnologyLocation:AthensDescriptionWe are seeking a Engineering Lead - Product with proven experience in building 1st class web, data and analytics products to join our Engineering team, a part of Technology.The ideal candidate will have a track record of delivering successful SaaS applications, Data APIs and other, modern digital experiences. In...

  • Software Engineering Team Lead

    5 days ago

    Athens, Attica, Greece SGI Full time

    Software Engineering Team Lead (Contract) – Greece / HybridI'm currently supporting a major international GameTech organisation who are scaling their engineering capability in Greece. They're building next-generation entertainment platforms used by millions of players worldwide — and looking for a Software Engineering Team Lead to help drive technical...

  • Platform DevOps Engineer

    6 days ago

    Athens, Attica, Greece Betsson Group Full time €80,000 - €120,000 per year

    Are you an ambitious DevOps Engineer eager to jump in a world of complex challenges to modernise web and globally distributed applications? We are hiring Product Development at Betsson GroupOur Product Development organisation is truly Global with cross functional teams spanning 6 Tech Hubs – Malta, Budapest, Stockholm, Tallinn, Kyiv and Athens. With...

  • Lead Data Engineer

    4 days ago

    Athens, Attica, Greece XM Full time

    Lead Data Engineer – Cyprus or GreeceThe Role:We are seeking a motivated and skilled Lead Data Engineer to guide a team within our Data Science function and drive the development of innovative data solutions. You will lead engineering efforts on cutting-edge projects, collaborating with top experts in a dynamic, supportive environment. As a key leader, you...