
Customer Support Agent
16 hours ago
Position Overview:
We are looking for a Customer Support Agent foran international gambling company specializing in top notch gambling solutions. As a leading provider of online gambling entertainment, they offer a wide range of casino games, sports betting options, and live dealer experiences.
Responsibilities:
- Providing support to customers in our Greek market by phone calls, email and live chats.
- Identifying clients' needs to emphasize and proactively propose solutions.
- Put a key focus on customer expectations and satisfaction.
- Work closely with the Customer Support team to identify areas of improvement and implement robust solutions.
- 24-hour coverage with 8-hour shifts Skills & Experience required
- Native Greek language skills, whilst also proficient in English language at a business level.
- Ability to identify various customer problems and provide solutions to ensure customer satisfaction.
- A multi-tasker who can competently deliver high standards of service.
- A team player who will help build a cohesive working environment within the team.
Benefits :
- Competitive salary plus monthly bonus
- Private insurance
- Fun and creative work environment
- Opportunities to grow
- All the tech gear you need to work smart
The role is for full-time onsite employment in Agios Dimitrios, Athens, Greece.
Είδος Εργασίας: Πλήρης απασχόληση
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