Operations Supervisor

1 week ago

Athens, Attica, Greece OPTIMAL - Human Reinforced Full time €35,000 - €45,000 per year

Optimal,
on behalf of its client,
a well-established premium clothing brands company
, is seeking an
Operations Supervisor
, based in
Athens.

Scope of Role

The Operations Supervisor will be responsible for coordinating and overseeing the company's daily e-commerce, warehouse, and office operations. The role focuses on ensuring smooth processes, supporting customer satisfaction, and fostering collaboration between departments to maintain efficiency and business continuity.

Main Responsibilities

  • Develop and implement strategies to improve the end-to-end e-commerce customer journey, ensuring high levels of satisfaction and loyalty.
  • Oversee order fulfillment, warehouse, and office operations, ensuring accuracy, timeliness, and efficiency.
  • Monitor inventory levels, ensuring optimal stock availability while minimizing shortages and excess.
  • Leverage customer data analysis to identify trends, preferences, and challenges, making data-driven decisions to enhance performance.
  • Handle customer inquiries and complaints, providing prompt and effective solutions.
  • Collaborate closely with marketing, supply chain, and customer support teams to ensure smooth cross-functional operations.
  • Stay informed on industry trends, technologies, and best practices, applying relevant initiatives to improve efficiency, reduce costs, and increase revenue.

Requirements

  • Bachelor's degree in Business, Logistics, or related field.
  • 2–3 years of experience in e-commerce operations or a similar role.
  • Strong knowledge of e-commerce platforms, ERP systems, and operational best practices.
  • Excellent command of English and MS Office.
  • Proven ability to design and implement initiatives that improve customer experience.
  • Strong interpersonal and communication skills, with adaptability and flexibility to thrive in a dynamic e-commerce environment.

What the Company Offers

  • Competitive remuneration package.
  • Modern and pleasant working environment within a dynamic organization.
  • Opportunities for continuous personal and professional development.

About Optimal

Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions:

  • Talent Acquisition
  • HR Strategy & Talent Development
  • Learning & Development
  • Workforce Management
  • Recruiting
  • Outplacement

  • Maintenance & Operations Supervisor

    2 weeks ago

    Athens, Attica, Greece Titan Greece Full time €35,000 - €45,000 per year

    Maintenance &Operations Supervisor in Athens | Careers at Athens, Attica, Greece

  • Maintenance & Operations Supervisor

    2 weeks ago

    Athens, Attica, Greece Titan Full time

    Overview Interbeton, a subsidiary of Titan Greece offers an excellent opportunity for the position of Maintenance & Operations Supervisor at our Offices in Athens. This position reports to the Regional RMC & New Business Light Capital Manager and focuses on ensuring the smooth operation of equipment, compliance with health and safety standards, reporting,...

  • Maintenance & Operations Supervisor

    6 days ago

    Athens, Attica, Greece Titan Cement Company SA Full time €45,000 - €55,000 per year

    OverviewInterbeton,a subsidiary of Titan Greece offers an excellent opportunity for the position ofMaintenance & Operations Supervisorat ourOffices in Athens. This position reports to the Regional RMC & New Business Light Capital Manager and focuses on ensuring the smooth operation of equipment, compliance with health and safety standards, reporting, and...

  • Quality Control Supervisor- Biotechnology Operations

    2 weeks ago

    Athens, Attica, Greece DEMO AΒΕΕ Full time

    Quality Control Supervisor- Biotechnology OperationsDEMO AΒΕΕΑΚΟΛΟΥΘΗΣΕ Φαρμακευτικές & Κλάδος ΥγείαςΠροβολή 21 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 7 μέρεςΗμ. ανάρτησηςπριν 7 μέρεςΜε κάποια εμπειρίαΕπίπεδο εμπειρίαςΜε κάποια...

  • IT Supervisor

    1 week ago

    Athens, Attica, Greece e-97bd-406f-bf6f-c46e4bf45217 Full time €30,000 - €60,000 per year

    A Dry Bulk Carriers Management Company, based in Athens' Southern Suburbs, is seeking an IT Supervisor to ensure smooth and secure IT operations for its headquarters and managed fleet. The role supports a team of 30 professionals at the company's HQ, coordinating all major technical issues with external IT consultants while overseeing server, network, and...

  • Maintenance and Operations Supervisor

    1 week ago

    Athens, Attica, Greece Green Pixel Productions SA Full time €40,000 - €60,000 per year

    ΑναζητούμεMaintenance & Operations Supervisorγια να εξασφαλίσει την συνεχή, ασφαλή και αποδοτική λειτουργία των κτηριακών μας εγκαταστάσεων.Ο ιδανικός υποψήφιος θα φροντίζει για την διασφάλιση της αδιάλειπτης...

  • Security Supervisor

    2 weeks ago

    Athens, Attica, Greece Nueva Facility Services Full time €25,000 - €40,000 per year

    Company DescriptionNueva Facility Services is one of the leading facility management companies in Greece, offering a comprehensive range of services designed to enhance business efficiency and safety. With expertise in cleaning, security, maintenance, supplies, and staff provision, the company ensures customer satisfaction across various professional spaces....

  • Housekeeping Supervisor

    6 days ago

    Athens, Attica, Greece Mandarin Oriental Costa Navarino Full time €15,000 - €45,000 per year

    Mandarin Oriental, Costa Navarino is looking for a Housekeeping Supervisor to join our Housekeeping team, for season 2026.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental...

  • Maintenance Supervisor

    2 weeks ago

    Athens, Attica, Greece KONE Full time €45,000 - €55,000 per year

    Join KONE as a Maintenance Supervisor in GreeceKONE, a global leader in elevators and escalators, moves over one billion people every day with safe, innovative, and sustainable solutions. With 60,000 employees in more than 60 countries, we are now looking for aMaintenance Supervisorto lead our team inGreece.Your RoleAs a Maintenance Supervisor, you will lead...

  • Stewarding Supervisor

    2 weeks ago

    Athens, Attica, Greece Mandarin Oriental Costa Navarino Full time €30,000 - €60,000 per year

    Mandarin Oriental, Costa Navarino is looking for a Stewarding Supervisor to join our Stewarding team, for season 2026.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is...