Customer Support Representative

1 week ago

Athens, Attica, Greece YESTAY GROUP Full time €15,000 - €25,000 per year

Customer Support Representative

YESTAY GROUP

51-100

Τουρισμός / Ξενοδοχεία

Προβολή 2 θέσεων

ΑθήναΤοποθεσία

Αθήνα

πριν μερικά δευτερόλεπτα

Ημ. ανάρτησης

πριν μερικά δευτερόλεπτα

Με κάποια εμπειρίαΕπίπεδο εμπειρίας

Με κάποια εμπειρία

Πλήρης απασχόλησηΤύπος απασχόλησης

Πλήρης απασχόληση

Τηλεφωνικό Κέντρο / Εξυπηρέτηση ΠελατώνΚατηγορία θέσης

Τηλεφωνικό Κέντρο / Εξυπηρέτηση Πελατών

Εργασία από απόσταση κάποιες ημέρεςΤηλεργασία

Εργασία από απόσταση κάποιες ημέρες

Job description

Company Description

YESTAY Homes, proud member of YESTAY GROUP, is a luxury rental property company based in Athens, Greece. Founded in 2016, YESTAY Homes leases fully furnished, executive residential homes in prime locations in Athens. Our mission is to exceed tenants' expectations by offering properties that are furnished with amenities that make everyday life easier. The team at YESTAY Homes consists of young people passionate about their work.

Role Description

This is a full-time role for a Customer Support Representative in Athens. The Customer Support Representative will be responsible for providing customer support, ensuring customer satisfaction, communicating with customers, performing troubleshooting, and handling customer service requests.

Responsibilities

  • Collection, record & update lease agreements, customer data & property information.
  • Receiving complex inquiries from tenants & ensuring guests' expectations are met upon moving into their new home.
  • Daily scheduling, collaborating, and managing internal and external partners (decoration department, handymen, technicians, carriers, etc.) to ensure operational excellence in properties.
  • Maintaining long-lasting relations with the company's partners & clients (landlords, agencies, tenants, technicians, etc.).
  • Planning the daily routes of handymen based on the number of stops, location, and type of their tasks assigned, as well as customers' needs and business priorities.

Qualifications

  • Customer support, satisfaction, and service skills
  • Strong communication and interpersonal skills
  • Troubleshooting skills to identify and solve customer problems
  • Ability to work well in a team environment
  • Patience, empathy, and a positive attitude towards customers
  • Fluent in English and Greek
  • Experience in property management or hospitality is a plus
  • Bachelor's degree in business administration, Hospitality or a related field
  • Excellent knowledge of MS Office
  • Familiarity with CRM systems and practices
  • Ability to multi-task, prioritize, and manage time effectively

Benefits

  • Monthly salary upon qualifications, plus bonuses
  • Friendly and challenging working environment.
  • Constant Extensive Training
  • Opportunities for further growth and development.

YESTAY Group is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion, and sexual orientation.

Σχετικά tags

customer experience

customer support,

hospitality careers

real estate

ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ

Customer Support Representative

YESTAY GROUP

Αθήνα

πριν μερικά δευτερόλεπτα

Με κάποια εμπειρία

Πλήρης απασχόληση

  • Customer Support Representative

    1 week ago

    Athens, Attica, Greece Essence Coaching Group Full time €18,000 - €24,000 per year

    Customer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We're looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual...

  • Customer Support Representative

    2 weeks ago

    Athens, Attica, Greece Velenosi&Meredith Full time €13,000 per year

    Location: Athens, Greece Schedule: Monday to Friday, 09:00 18:00 Salary: 1,300 gross (950 base + 350 language allowance) About the Role:Are you fluent in Swedish and English? Do you have a passion for delivering exceptional customer support? Join our team as a Customer Support Representative in the banking sector, where you'll assist customers with their...

  • Customer Support Representative

    2 weeks ago

    Athens, Attica, Greece YESTAY Group Full time €20,000 - €25,000 per year

    Company DescriptionYESTAYHomes, proud member ofYESTAY GROUP, is a luxury rental property company based in Athens, Greece. Founded in 2016, YESTAY Homes leases fully furnished, executive residential homes in prime locations in Athens. Our mission is to exceed tenants' expectations by offering properties that are furnished with amenities that make everyday...

  • Customer Support Representative

    2 weeks ago

    Athens, Attica, Greece Pricefox Full time €20,000 - €25,000 per year

    About us: is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.Ready to...

  • Customer support representative

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €15,000 - €30,000 per year

    Job opportunity Position: Remote Italian-Speaking Customer Support Type: Remote Training Provided Were hiring Italian-speaking candidates to join our customer support team No experience needed full training provided. Requirements:Fluent in Italian (and good English) Stable internet connection One of the following: EU Citizenship Full-purpose &...

  • Customer Support Representative

    2 weeks ago

    Athens, Attica, Greece jobsonboard Full time €25,000 - €40,000 per year

    Job Opportunity Work and Travel Accepted Location: Athens, Greece Starting Date: January 1, 2026 Work Model: On-site Schedule: Monday to Sunday, 08:0017:00 Job Description Join a leading international travel services company as a Croatian and English-speaking Customer Support Representative. You will assist travelers with bookings, inquiries, and...

  • Customer Support Representative

    1 week ago

    Athens, Attica, Greece -a575-4569-ad32-eb801367db7b Full time €30,000 - €40,000 per year

    Job Opportunity Work and Travel Accepted Location: Athens, Greece Starting Date: January 1, 2026 Work Model: On-site Schedule: Monday to Sunday, 08:0017:00 Job Description Join a leading international travel services company as a Croatian and English-speaking Customer Support Representative. You will assist travelers with bookings, inquiries, and...

  • Customer Support Representative

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Are you fluent in Norwegian (C1/C2) and confident in English (B2 or higher)? Would you love to grow your career while living in one of Europes most beautiful and sunny countries?We're looking for a dedicated Bilingual Customer Support Representative to join our international team working fully remotely from anywhere in Greece. This is more than just a job...

  • Customer Support Representative

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Are you fluent in Polish (C1/C2) and confident in English (B2 or higher)? Would you love to grow your career while living in one of Europes most beautiful and sunny countries?We're looking for a dedicated Bilingual Customer Support Representative to join our international team working fully remotely from anywhere in Greece. This is more than just a job it's...

  • Customer Support Representative

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Are you fluent in Swedish (C1/C2) and confident in English (B2 or higher)? Would you love to grow your career while living in one of Europes most beautiful and sunny countries?We're looking for a dedicated Bilingual Customer Support Representative to join our international team working fully remotely from anywhere in Greece. This is more than just a job it's...