Customer Support Representative

21 hours ago

Athens, Attica, Greece Pricefox Full time

About us:

is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.

Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.

Ready to take your career to the next level by joining an energetic team committed to delivering outstanding solutions to customers?

Let's start with the role:

We are currently seeking a motivated and ambitious Customer Support Representative to join our team in Athens. Your mission is to assist customers to ensure a positive customer experience.

As a Customer Service Representative you will:

  • Manage incoming customer inquiries via phone, email, and chat.
  • Address and resolve customer issues and answer questions related to insurance products purchased through our online platform.
  • Provide prompt and effective service with professionalism, aiming for customer satisfaction.
  • Update and maintain customer information in the company's customer management (CRM) system.
  • Coordinate with Pricefox partners to address and fulfill customer requests.
  • Collaborate and support the sales department
  • Handle customer complaints, offering appropriate solutions within specified timeframes.

Requirements:

  • High school diploma or Bachelor's degree
  • Previous experience in the field of insurance
  • Understanding of underwriting rules and insurance procedures
  • Fluency in Greek
  • Strong communication skills
  • Customer-centric approach

Benefits:

  • Fixed pay based on experience
  • Indefinite contract
  • Training opportunities to continue growing with us
  • Private medical plan
  • Hybrid working Model
  • Full-time, five-day workweek with rotating morning or afternoon shifts
  • A welcoming and vibrant team that celebrates success together

Confidentiality Notice:

Your privacy matters to us. We handle every application with care and complete confidentiality.

  • Customer Support Representative

    21 hours ago

    Athens, Attica, Greece Velenosi&Meredith Full time

    Location: Athens, Greece Schedule: Monday to Friday, 09:00 18:00 Salary: 1,300 gross (950 base + 350 language allowance) About the Role: Are you fluent in Swedish and English? Do you have a passion for delivering exceptional customer support? Join our team as a Customer Support Representative in the banking sector, where you'll assist customers with their...

  • Customer Support Representative

    21 hours ago

    Athens, Attica, Greece YESTAY Group Full time €20,000 - €25,000 per year

    Company DescriptionYESTAYHomes, proud member ofYESTAY GROUP, is a luxury rental property company based in Athens, Greece. Founded in 2016, YESTAY Homes leases fully furnished, executive residential homes in prime locations in Athens. Our mission is to exceed tenants' expectations by offering properties that are furnished with amenities that make everyday...

  • Norwegian Customer Support Representative

    2 weeks ago

    Athens, Attica, Greece speakit Full time €35,000 - €45,000 per year

    Are you a fluent Norwegian speaker looking for an exciting career in customer support? Do you enjoy helping people solve problems and creating outstanding experiences?  We are seeking a  Norwegian Customer Support Representative to join a leading e-commerce company. In this role, you will provide exceptional support to customers, ensuring a smooth and...

  • Swedish Customer Support Representative

    2 weeks ago

    Athens, Attica, Greece speakit Full time €25,000 - €30,000 per year

    Are you a fluent Swedish speaker with great communication skills?We are looking for a Swedish Customer Support Representative to work for a leading e-commerce companyWhat you will do:Communicating through chat & phone with customers Answering how-to questions Troubleshooting customers' issues Create amazing experience that customers value RequirementsThe...

  • Slovak Customer Support Representative

    21 hours ago

    Athens, Attica, Greece speakit Full time

    We are looking for a Slovak Customer Support Representative to work for a leading e-commerce companyWhat you will do:Communicating through chat & phone with customers Answering how-to questions Troubleshooting customers' issues Create amazing experience that customers values RequirementsThe role requires:Native level of Slovak Advanced level of English...

  • Danish Customer Support Representative

    21 hours ago

    Athens, Attica, Greece speakit Full time

    Are you a fluent Danish speaker with great communication skills?We are looking for a Danish Customer Support Representative to work for a leading e-commerce companyWhat you will do:Communicating through chat & phone with customers Answering how-to questions Troubleshooting customers' issues Create an amazing experience that customers value RequirementsNative...

  • Czech Customer Support Representative

    21 hours ago

    Athens, Attica, Greece speakit Full time

    We are looking for a Czech Customer Support Representative to work for a leading e-commerce companyWhat you will do:Communicating through chat & phone with customers Answering how-to questions Troubleshooting customers' issues Create an amazing experience that customers value RequirementsThe role requires:Native level of Czech Advanced level of English Great...

  • Estonian Customer Support Representative

    21 hours ago

    Athens, Attica, Greece speakit Full time

    Are you a fluent Estonian speaker with great communication skills?We are looking for an Estonian Customer Support Representative to work for a leading e-commerce companyWhat you will do:Communicating through chat & phone with customers Answering how-to questions Troubleshooting customers' issues Create an amazing experience that customers value...

  • Customer Support Representative with Czech

    21 hours ago

    Athens, Attica, Greece Velenosi&Meredith Full time

    Customer Support Representative with Czech Location: Remote possible within Greece  Annual Gross Salary: 1,300.72 euros/month  x 14Performance Bonus: up to 250 euros/ month Schedule: Monday - Friday, 09:00 - 18:00 Relocation Support Available  Visa Sponsorship Not Provided Your Skills & Qualifications: Language: C2 in Czech, B2+ English Technical...

  • English Customer Support Representative

    21 hours ago

    Athens, Attica, Greece speakit Full time €20,000 - €25,000 per year

    About the RoleWe are looking for a Customer Support Representative to join our client's team and provide top-notch customer service. In this role, you will be the first point of contact for customers, ensuring their questions are answered and issues are resolved quickly, efficiently and with care.This is a great opportunity for someone who enjoys helping...