Swedish Customer Support Consultant

1 week ago


Chania, Crete, Greece speakit Full time

Are you fluent in Swedish and excited about the world of telecommunications? Join a leading international BPO and help customers navigate mobile networks, devices, and services.

As a Swedish Customer Support Consultant, you will handle customer inquiries related to mobile networks, services, and devices via phone and chat, troubleshoot technical issues with clear step-by-step guidance, and assist with billing, plan upgrades, and account management. Additionally, you will support the business by performing light upselling and cross-selling of relevant products and services to enhance the customer experience and drive value.

Requirements

The role of a Swedish Customer Support Representative requires:

  • Native-level Swedish
  • Advanced English
  • Excellent communication and problem-solving skills
  • Tech-savvy and adaptable
  • EU passport holder
  • Willingness to relocate to Greece

Benefits

  • Competitive monthly salary
  • 14 salaries per year
  • Relocation support for abroad candidates (flight, administrative assistance, 4 weeks of free
  • accommodation)
  • Private medical insurance
  • Monthly bonuses and meal vouchers
  • Indefinite duration contract
  • Opportunities for professional growth in a multicultural, telecom-focused environment


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