Norwegian Customer Service Representative Athens, Greece
7 days ago
Location: Athens, Greece (remote options)
Contract Type: Full-time
Language Requirement: Norwegian C2
English Level: B2 minimum
This role involves providing customer support to Norwegian-speaking customers. You will handle inquiries, provide troubleshooting support, and follow internal procedures to ensure high-quality service. The position offers remote work options within Greece, with full training and equipment provided.
Key Responsibilities-
Support Norwegian-speaking customers via phone, email, and chat.
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Provide accurate information and effective solutions to customer issues.
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Identify customer needs and escalate when necessary.
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Follow internal guidelines and service procedures.
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Document customer interactions and update records.
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Contribute to service quality and overall team performance.
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Norwegian C2/native level.
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English B2 level for internal communication.
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Strong communication and problem-solving skills.
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Comfortable using digital tools and troubleshooting basic technical issues.
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Based in Greece or willing to relocate.
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EU citizenship or valid work authorization for Greece.
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Availability for rotating shifts (depending on the project).
- Remote work anywhere in Greece (or hybrid depending on projects requirements).
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Full equipment provided and delivered within Greece.
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Full-time schedule with two days off per week.
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Training provided prior to start date.
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Competitive monthly salary based on project structure.
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Performance bonuses based on KPIs.
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Paid training and onboarding.
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Work-from-home setup provided.
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Health insurance coverage.
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Relocation support for EU candidates (when applicable):
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Flight ticket
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Two weeks' accommodation
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Airport pickup
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Real estate agency fee covered
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This role provides the opportunity to work remotely from anywhere in Greece while gaining international customer service experience. The position includes structured training, a stable working environment, and clear opportunities for career development.
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