Trading Operations Specialist

2 weeks ago


Greece Superbet Full time €35,000 - €45,000 per year
Join our dynamic team as Trading Operations Specialist, where you will play a critical role in ensuring the accuracy and efficiency of our sportsbook offerings. This position is ideal for someone with a keen eye for detail and a passion for sports, eager to influence the seamless operation of prematch trading activities What you'll be doing:
  • Conduct thorough research and validation of entity data using both internal and external data sources;
  • Accurately input event results into our system to ensure timely client payouts;
  • Promptly and accurately settle markets and resolve discrepancies as required;
  • Engage in the manual resettlement of events due to discrepancies between provided feeds and our internal rules;
  • Address customer service inquiries and resolve issues independently or in collaboration with senior staff and the offer team;
  • Generate incident reports for potential regulatory complaints and provide additional information as needed;
  • Proactively communicate with the offer team about customer requests for adding events or special markets;
  • Conduct regular checks and manage sports fixtures across various platforms, ensuring accuracy and synchronization with associated data feeds;
  • Monitor and adjust pre-match feeds, templates, and print offerings to ensure consistency and quality across all platforms;
  • Work closely with providers and developers to manage and resolve fixture-related issues;
  • Regularly update and maintain the accuracy of event information, ensuring comprehensive coverage of all relevant sports events.
We're looking for someone who :
  • Has excellent written and verbal communication skills in English and Greek;
  • Has passion for sports and knowledge about sports;
  • Is a keen learner and always striving to improve;
  • Has proven experience in sportsbook operations or a similar role;
  • Has strong analytical skills and attention to detail;
  • Has excellent communication and interpersonal skills;
  • Is able to work independently and as part of a team;
  • Is proficient in using sports betting platforms and tools, such as Bet Radar.


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