Business Operations Officer

QUALCO INTELLIGENT FINANCE, a member of the Qualco Group, is a leading provider in sustainable financing solutions to organizations seeking support in meeting liquidity and growth challenges and receivable management services. Leveraging proprietary, technologically advanced platforms, Qualco Intelligent Finance offers a wide range of services including designing customized solutions designing customized solutions based on artificial intelligence, advanced analytics, and expert consulting.  

We are looking for a Business Operations Officer, experienced in the Debt Management industry, to join our Credit and Receivables Management team in Athens. The role will be responsible to coordinate project activities and assist , Business Operations Team in setting  up process and operations for existing and new clients.

Your responsibilities will include:

• Design and document business processes and flow diagrams;
• Prepare and provide documentation and presentations to key stakeholders;
• Partner with business experts and external stakeholders on joint project activities;
• Consulting business experts to set up assignments, tasks, and subtasks;
• Identify, record and address new requirements to participants to be involved;
• Assist in designing and coordinating operational quality controls and relevant KPIs;
• Ensuring that all activities and duties are carried out in full compliance with contractual obligations and regulatory framework.

Requirements

• BS degree in Economics, Business Management or equivalent;
• Minimum 3 years' experience working in debt portfolio operations sector;
• Detail-oriented with high level of ownership and problem-solving skills;
• Familiarity with operational processes and support tools, project scheduling platforms, estimation and quality assurance principles;
• Organizational skills and planning experience;
• Client facing/handling skills;
• Aptitude to learn new technologies and skills;
• Ability to effectively communicate with different audiences (business/tech);
• Excellent written and verbal communication skills in Greek and English;
• Excellent presentation and interpersonal skills;
• Very good MS Office 365 knowledge;
• Fluency in English, both written and spoken.

Other desirable attributes:

• Working knowledge of Receivables Management software and databases;
• Knowledge of Qualco Collection & Recoveries.

Benefits

Your Life @ Qualco

As a #Qmember, you'll embody our values every day, fostering a culture of teamwork & integrity, passion for results, quality & excellence, client focus, and agility & innovation. Within a truly human-centred environment built on mutual respect and trust, your dedication to our shared vision will not only be recognized but also celebrated, offering boundless opportunities for your personal and professional growth.

Find out more about #LifeatQualco

Join the #Qteam and enjoy:

Competitive compensation, ticket restaurant card, and annual bonus programs.

Cutting-edge IT equipment, mobile, and data plan.

Modern facilities, free coffee, beverages, and indoor parking.

Private health insurance and onsite occupational doctor

Onsite gym, wellness facilities, and ping pong room.

Career and talent development tools.

Mentoring, coaching, personalised annual learning, and development plan.

Employee referral bonus, regular wellbeing, ESG, and volunteering activities.

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.