Associate IT Business Analyst Trainee

About Chubb

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly.

The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 33,000 people worldwide. Additional information can be found at:

We're hiring an Associate Business Analyst to support product and technology teams with requirements gathering, process mapping, documentation, and coordination across stakeholders. This is an entry-level role with training and mentorship, ideal for candidates early in their BA career who are eager to learn in a global, enterprise environment.

Responsibilities

• Assist with eliciting and documenting business requirements through interviews, workshops, and analysis of existing processes.
• Write clear user stories and acceptance criteria; maintain backlogs in Jira under guidance from senior BAs/Product Owners.
• Map current vs. future state processes and simple workflows (e.g., using Visio/Miro).
• Support sprint ceremonies (refinement, planning, reviews) by preparing materials and capturing decisions and action items.
• Coordinate and track UAT: draft test scenarios, collect evidence, log defects, and verify fixes.
• Prepare business-facing documentation: release notes, FAQs, training materials, and simple reports/dashboards.
• Perform basic data analysis to validate requirements and outcomes (e.g., Excel pivot tables, simple SQL a plus).
• Help manage change requests, dependencies, and risks; keep Confluence pages and project artifacts up to date.
• Partner with Product, Engineering, Operations, and Compliance to ensure solutions meet business objectives and non-functional needs (security, performance, usability).

Qualifications

• 0–2 years of experience in business analysis, product operations, or a related internship/placement. Recent graduates welcome.
• Understanding of SDLC and Agile basics (Scrum/Kanban), user stories, and acceptance criteria.
• Strong written and verbal communication; ability to organize information clearly and ask good questions.
• Analytical mindset with attention to detail; comfortable working with spreadsheets and documentation tools.
  Collaborative, proactive, and willing to learn; able to take direction and follow established processes.

Our team makes the difference, every time. For this reason, we offer in return

We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, long term equity incentives, private medical cover, monthly allowance for lunch, generous personal time off, continuous learning experiences, and work in a fun, lively environment with mentoring from our groundbreaking senior mentors.

Integrity. Client Focus. Respect. Excellence. Teamwork

Our core values instruct how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and encouraging.

Diversity & Inclusion

At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.

Many voices, One Chubb