Technical Business Analyst

5 days ago

Central Athens Attiki, Greece ENTERSOFTONE Full time

ENTERSOFTONE - Redefining Business Software in an AI-powered Future
Established in 2025 through the strategic merger of Entersoft and SOFTONE,
ENTERSOFTONE
is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.

At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today's fast-changing digital era.

We are looking for a
Technical Business Analyst
to join our high caliber team.

Your Role

  • Participate in end-to-end implementation of CRM & Mobile solutions.
  • Analyze needs, gather requirements, and define best practices
  • Configure and test solutions based on each client's business workflows
  • Train end users and provide post-go-live support
  • Create documentation and manuals, and manage change requests
  • Maintain continuous communication with clients, presales, and technical teams
  • Play an active role in workshops, reviews, and optimization of configurations

Your Qualifications & Skills

  • Bachelor's or Master's degree in Computer Science, Economics, Business Administration, or a related field
  • Very good knowledge of SQL (Microsoft SQL Server – essential)
  • Ability to analyze business needs and processes
  • Excellent command of Greek & English
  • Team spirit, analytical thinking, and a customer-centric approach.

Nice to have

  • Good knowledge or experience in CRM, ERP, or mobile apps (preferred)
  • Experience in software implementations or B2B customer support.

Your Benefits
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

Competitive remuneration package

Private health insurance plan

Opportunity to work alongside people who are always eager to mentor

Transportation with company's bus from central stations

Funded training & development opportunities

Catering food services

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