Finnish Speaking Customer Service for Aviation industry in Athens Greece
1 day ago
Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Finnish speakers to join the customer service team in the aviation industry If you have a passion for aviation and enjoy assisting customers, this role is tailored for you. As a Finnish-speaking Customer Service Representative, you will provide essential support to Finnish-speaking clients, addressing their inquiries and ensuring a positive experience in a fast-paced environment. Join us in this dynamic industry where your skills can shine and your contributions are valued
Your Responsibilities- Deliver exceptional customer service to Finnish-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to flight bookings, schedules, and travel information.
- Promptly resolve any issues, ensuring customer satisfaction.
- Maintain a professional and friendly demeanor throughout all interactions.
- Document customer interactions to aid in service improvement.
- Collaborate with team members to reach service objectives and enhance client experiences.
- Engage in ongoing training to stay current on industry practices and product knowledge.
Requirements
- Fluency in Finnish (both written and spoken) is essential.
- Strong passion for customer service and the aviation industry.
- Previous experience in customer service or a related field is advantageous.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure in a fast-paced environment.
- Strong problem-solving abilities and a proactive approach.
- Willingness to learn and develop within a supportive team culture
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package (flight, transfer and 2 weeks hotel stay)
- · Free Greek Lessons, discounts and other perks
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