German Customer Service Representative

1 week ago

Athens Metropolitan Area, Greece Dragon Rooster Full time €45,000 - €55,000 per year

ob Title:
German Customer Service Representative – Banking Sector

Location:
Athens, Greece (Office-based only)

Contract Type:
Permanent

About the Role

We are looking for
German-speaking Customer Service Representatives
to join our team in Athens, Greece. You will be supporting a leading
banking institution
, providing excellent customer care across
phone, email, and live chat
channels.

This is a great opportunity to grow your career in an international environment while enjoying life in Athens with the support of a relocation package.

Key Responsibilities

  • Handle incoming customer inquiries via
    phone, email, and chat
    in German.
  • Provide accurate information on banking products, transactions, and services.
  • Resolve issues efficiently while ensuring high customer satisfaction.
  • Escalate complex cases when needed following company procedures.
  • Maintain professional communication and adhere to compliance guidelines.
  • Update internal systems with customer interactions.

Requirements

  • Fluent German (C1/C2)
    and good command of
    English (B2 minimum)
    .
  • Previous experience in
    customer service or banking
    is an advantage.
  • Strong communication and problem-solving skills.
  • Ability to work in
    rotating shifts (08:00–22:00, Monday–Sunday)
    with
    2 days off per week
    .
  • Must be able to work
    on-site in Athens
    (remote not available).
  • EU citizenship or valid work permit in Greece (no visa sponsorship provided).

What We Offer

  • Permanent full-time contract
    (40 hours/week).
  • Competitive salary and performance-based incentives.
  • Relocation package
    (flight, hotel stay, and assistance with paperwork).
  • Paid training and continuous development opportunities.
  • International and multicultural work environment.
  • Health insurance and other company benefits.


Important Notes
:

  • This position is
    office-based only
    (no remote option).
  • A
    relocation package
    is available.
  • Visa sponsorship is not provided
    .

  • Customer Service Representative German Speaker

    2 weeks ago

    Athens, Greece Cross Border Talents Full time

    Customer Service Representative German Speaker Athens On-Site Apply by sending your CV to elassas.meryem@cbtalents.org Looking for a new professional experience in Greece? This is your chance to join a dynamic international team in Athens and support customers in German! What We Offer Relocation support (flight tickets, accommodation assistance) Competitive...

  • German-speaking Customer Support Representative

    2 days ago

    Athens, Attica, Greece Cross Border Talents Full time €18,000 - €25,000 per year

    Job Summary: We are seeking a German-speaking Customer Support Representative to join our team and deliver outstanding service to customers across international markets. If youre customer-oriented, tech-savvy, and fluent in German, wed love to meet you Key Responsibilities: Respond promptly to customer inquiries via phone, email, and chat in German ...

  • Greek customer service representative

    1 week ago

    Athens Metropolitan Area, Greece Dragon Rooster Full time €45 - €55 per year

    Job Title:Customer Service Representative – Greek Market - Financial ServicesLocation:On-site, Athens, GreeceEmployment Type:Full-timeAbout the RoleWe are looking for a motivated and customer-orientedCustomer Service Representativeto join our team in Athens. In this role, you will be the first point of contact for our customers, providing support and...

  • German Speaking Customer Service for Biotechnology industry

    1 week ago

    Athens, Attica, Greece Mercier Consultancy Medical Full time €104,000 - €130,878 per year

    Mercier Consultancy MD is excited to offer an exceptional opportunity for German Speaking Customer Service Representatives in the biotechnology industry. If you have a passion for customer service and a keen interest in biotechnology, this role is an ideal fit for you. As part of our team, you will provide vital support to clients and stakeholders, ensuring...

  • German Speaking Customer Service Representative- Remote in Greece

    2 weeks ago

    Athens, Attica, Greece FH Collective - Academy Full time €104,000 - €130,878 per year

    We're Hiring Customer Support SpecialistsLocation: Greece (Remote)Client: A leading BPO company in GreeceAre you looking to grow your international career in a dynamic and supportive environment?Join our expanding team and represent world-renowned brands by delivering exceptional customer support and building meaningful relationships with clients.What We...

  • German Telecom Expert

    2 weeks ago

    Athens, Attica, Greece beBeeTelecom Full time €104,000 - €130,878

    Job Title: German Telecom ExpertWork as a Customer Support Representative in Greece with our team.We provide customer support services for one of the biggest Swiss companies specialized in telecommunications.As a support representative, you will communicate in German with customers from Switzerland, giving solutions to network and other problems that they...

  • Customer Service Representative

    2 weeks ago

    Athens, Attica, Greece beBeeCustomerService Full time $70,000 - $120,000

    Transform Customer Experience with Our Award-Winning EmploymentWe're seeking a dedicated and compassionate individual to join our team as a customer service representative.As an onsite representative in our state-of-the-art facilities, you'll play a vital role in delivering exceptional customer experiences.Answering incoming calls from U.S.-based customers,...

  • Customer Service Representative

    1 week ago

    Athens, Attica, Greece Pricefox Full time €45,000 - €55,000 per year

    About us: is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.Ready to...

  • Customer Service Representative

    4 days ago

    Athens, Attica, Greece Pricefox Full time €20,000 - €25,000 per year

    About us: is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group. Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money. ...

  • German-Speaking Client Experience Manager

    2 weeks ago

    Athens, Attica, Greece beBeeCustomerService Full time €45,000 - €55,000

    German-Speaking Customer Service Representative OpportunityWe are seeking a highly skilled and experienced German-speaking customer service representative to join our team.The position will involve providing exceptional customer service to clients via live chat, email, and telephone. You will be responsible for handling client inquiries, performing personal...