Customer Support with Swedish

6 days ago

Athens, Attica, Greece Real Recruitment Solutions Full time

We are seeking dedicated professionals who are willing to relocate to Greece - we provide a relocation package

We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included. You will be signing the contract directly with the Greek employer.

  • Recruitment Process: Easy online recruitment process (phone call and video interview)
  • No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things
  • Work in the office in Athens

About the project:

You will be working for Netflix, a subscription-based streaming service that allows our members to watch TV shows and movies on an internet-connected device.

Your Responsibilities:

  • Respond to customer inquiries
  • Troubleshoot and resolve streaming issues
  • Provide information on subscription plans
  • Assist with account management and billing
  • Escalate complex or unresolved issues to higher-level support teams
  • Stay up-to-date with new features and content
  • Follow strict guidelines for data protection and customer privacy.

What you will need:

  • Fluent level of Swedish language (at least C1)
  • Good level of English language (at least B2)
  • Communication skills
  • Enthusiasm and a desire to learn new things
  • Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
  • You need to be in Greece or open for permanent relocation there - with our excellent relocation package

Salary, bonuses and benefits:

  • Full time contract with a Greek employer
  • Standard salary of 1300€ gross x 14 months
  • 145€ gross as a Performance Bonus per month – for results from work and meeting expectations
  • Paid holidays at higher rates according to Greek law
  • Health package
  • Full-time, fixed-term Greek contract

Amazing relocation support for those wanting to relocate to Greece:

  • Paid flight ticket
  • Airport taxi
  • 2 weeks free hotel stay
  • Assistance with finding an apartment

We also have other projects for Swedish speakers in the field of automotive, communication, sales and tourism Apply and one of our recruiters will contact you to give you all the information

To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.

NOTE: Please remember, that full working rights are required to work in Greece

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

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