Spanish speaking Customer Success Account Managers
1 day ago
Patrique Mercier Recruitment ES is excited to announce an opening for Spanish Speaking Customer Success Account Managers at a cutting-edge software company located in Greece If you are passionate about customer engagement and have a strong technical aptitude, this is your chance to thrive in a rewarding role that directly influences client satisfaction and success.
In this position, you will manage a portfolio of Spanish-speaking clients, ensuring they derive maximum value from our state-of-the-art software solutions. Your role will be crucial in helping clients achieve their objectives and fostering a lasting partnership.
Your Responsibilities- Serve as the primary contact for Spanish-speaking clients, providing tailored assistance and guidance throughout their journey.
- Acquire in-depth knowledge of our software offerings to advise clients on effective usage and best practices.
- Perform regular check-ins with clients to evaluate their satisfaction and explore opportunities for improvement.
- Work collaboratively with internal teams to address inquiries and enhance service delivery.
- Utilize client feedback and performance metrics to monitor account health and facilitate growth.
Requirements
- Fluency in Spanish is required; proficiency in English is an asset. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
- Demonstrated experience in account management, customer success, or a related position within the software sector.
- Exceptional interpersonal skills with a strong emphasis on relationship development.
- Outstanding communication and presentation skills.
- Analytical abilities to effectively interpret client feedback and data.
- Proven ability to manage multiple accounts while maintaining high organizational standards.
- A genuine passion for customer success and a commitment to delivering exceptional results for clients
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel)
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