German Customer Care Specialist
2 weeks ago
Do you speak German? Then we want you to work in Greece for one of the biggest multinational companies in Europe
On behalf of our client we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & reresent one of the biggest companies
Are you ready for your next adventure? For further info, read below
Responsibilities
- Manage incoming calls and customer service inquiries by telephone and email
- Provide accurate, valid, and complete information
- Identify and assessing customers' needs to achieve satisfaction
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers
Requirements
- Native /near-native level in German
- B2 level English skills
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize and manage time effectively
- Exceptional problem-solving and ability to respond to different types of characters
- Adaptive skills and team spirit
Benefits
- Competitive remuneration package
- 14 salaries per year
- Extra productivity bonuses
- 4 weeks accommodation provided
- First class ongoing training and development
- Career development opportunities
- Multicultural and modern working environment
And of course, as promised… Relocation
- Flight ticket to Greece
- Cab fare from Airport to your hotel
- 4-week hotel accommodation
- Assistance finding an apartment
- Real estate fee covered by company
Only CVS in English will be reviewed
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