Italian Customer Support in Greece
7 days ago
Make an Impact in Customer Support – Join Our Team in Greece
Are you passionate about helping people and delivering exceptional service? This is your chance to grow your career in a dynamic and international environment, all while living in the beautiful and culturally rich country of Greece.
Role Overview:
As a Customer Support Specialist, you'll be the first point of contact for users across various channels. Whether assisting with account access, payment issues, or general product inquiries, you'll play a key role in ensuring a smooth and positive customer experience.
Key Responsibilities:
- Provide prompt, friendly support via chat and email
Assist users with login issues, account questions, and service-related inquiries
Deliver clear, empathetic, and professional responses
Ensure each interaction meets quality and satisfaction standards
Maintain accurate documentation of all support cases
Collaborate with team members to continuously improve the customer experience
Requirements:
- Fluent in Italian (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Greek Residency Card
- 0-1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
- Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
- Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
Remote Work: Enjoy the flexibility of working from home
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity? Apply today, and let's connect
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