Dutch Speaking Customer Experience Representative

3 days ago

Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full time

Patrique Mercier Recruitment ES is delighted to present an opportunity for a Dutch Speaking Customer Experience Representative If you're enthusiastic about providing excellent service and have a passion for helping others, this role is perfect for you.

As a vital member of our team, you will engage with our Dutch-speaking customers, addressing their needs and ensuring they have a fantastic experience with our products and services. Your communication skills and customer care dedication will play a significant role in our success

Your Responsibilities
  • Deliver outstanding support to Dutch-speaking customers via phone, email, and chat communications.
  • Assist customers with inquiries, troubleshoot issues, and provide relevant information regarding our services.
  • Document customer interactions accurately for effective follow-up and service improvement.
  • Collaborate with team members to enhance the overall customer experience.
  • Participate in training sessions to improve your knowledge and skills.

Requirements

  • Fluency in Dutch is essential; proficiency in English is an advantage. Your nationality and native language should be clearly stated.
  • A strong passion for delivering exceptional customer service.
  • Prior experience in a customer support role is preferred but not mandatory.
  • Excellent verbal and written communication skills.
  • Attention to detail and strong problem-solving capabilities.
  • A team player with a positive and proactive attitude.
  • Excited to create positive experiences for our customers

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
  • · Free Greek Lessons, discounts and other perks

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