Current jobs related to Remote Online Exams - Thessaloniki, Central Macedonia - PEOPLECERT
-
Remote - English Speaking Examiners
1 week ago
Thessaloniki, Central Macedonia, Greece PEOPLECERT Full time €104,000 - €130,878 per yearAre you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now PeopleCert is looking for Remote Online Speaking Examiners that will conduct and assess online candidates'...
-
Ζητείται Senior Digital Marketing
1 week ago
Thessaloniki, Central Macedonia, Greece Pharm24 Full time**Ζητείται** Senior Digital Marketing Specialist για to online φαρμακείο **Pharm24.gr και το Agency 24lg.gr**Το ηλεκτρονικό φαρμακείο Pharm24.gr και το digital agency 24lc.gr αναζητούν μία/έναν senior digital marketing specialist με ειδικότητα στο performance marketing....
-
Remote Online Exams
2 minutes ago
Thessaloniki Metropolitan Area, Greece PeopleCert Full time €15,000 - €30,000 per yearReady to drive seamless operations and deliver outstanding service to our customers? We're seeking anOnline Exams & Customer Experience Assistantto provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert's global certification services. Join us and make an impactAs...
-
Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Thessaloniki, Greece Cross Border Talents Full timeJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy...
-
Customer Experience Specialist
2 days ago
Thessaloniki, Greece Cross Border Talents Full timeCross Border Talents is looking for Danish speakers to join our multinational client running an exciting project for a globally renowned tech brand in Portugal! If you're still abroad, relocation assistance is provided, including housing! Location: Remote from Continental Portugal Contract: Full-time, 12-month renewable Start dates: several dates available...
-
Thessaloniki, Greece Cross Border Talents Full timeAre you a Finnish speaker looking for a remote opportunity in Portugal? We're hiring on behalf of our client for the support of the customers of the most iconic global tech brands - from the comfort of your home! Location: Remote in Continental Portugal Contract: Full-time (12-month with renewal) Start dates: July 14, July 21, July 28 Join a household...
-
Thessaloniki, Greece Cross Border Talents Full timeCross Border Talents is looking for Swedish speakers to join a great project in Portugal, for one of the most renowned tech brands!Location: Remote in Portugal Contract: Full-time, 12-month renewable Start Date: several start dates through June and July About the Brand: Join a global leader in technology and design a brand known for its innovation, sleek...
Remote Online Exams
2 weeks ago
Ready to drive seamless operations and deliver outstanding service to our customers? We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert's global certification services. Join us and make an impact
As a Remote Online Exams & Customer Experience Assistant - French Speaking, your tasks will include the following:
Customer Service:
- Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
- Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.
Online Proctoring:
- Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
- Enforce exam rules and protocols to maintain the integrity of the certification process.
- Handle any technical or procedural issues that may arise during exams.
Back-Office Exam Operations:
- Execute administrative tasks related to exam registrations, scheduling, and result processing.
- Maintain accurate and up-to-date records in our systems, ensuring compliance with established procedures and standards.
- Collaborate with cross-functional teams to streamline processes and improve operational efficiency.
General Duties:
- Work effectively in a team environment and liaise with other teams, in order to get the job done and reach the best possible results.
- Carry out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert's multinational presence and global operations across multiple time zones.
- Ensure their work and presence is aligned with company's values "Quality - Passion - Integrity – Innovation," at all times
What we look for:
- Bachelor's degree any discipline will be an asset
- Previous experience in similar position/ function will be considered as an asset
- Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
- Passionate with Customer Satisfaction
- Excellent command of the English & French language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
- Advanced computer literacy is required. ECDL Advance level certification would be considered a plus.
- Excellent interpersonal, verbal, and written communication skills.
- Well organized, self-driven, flexible and able to work in a high-volume, fast- Internal paced, and deadline-driven environment
- Availability to work in 24/7 rotating shifts (including some nightshifts on a monthly basis, weekends and holidays).
What we offer:
- Monthly Bonus upon Performance
- Work in an international, dynamic and fun atmosphere
- Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
- Complimentary coffee and tea in all our premises
- Huge learning experience in using best practices and global environment
- Constant personal and professional development
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
- If working on the SELT service in the UK, background checks will include:
- A basic or enhanced Disclosure Barring Service (DBS) check
- Right to Work in the UK check (including nationality, identity and place of residence)
- HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
- Financial background check
- Employment reference check
- If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
All applications will be treated with strict confidentiality.